Sr. Solutions Consultant

OverviewThe Senior Solution Consultant is a dynamic and strategic, customer-facing expert who drives the successful adoption of NASCO’s products and optimization of our cloud solutions for enterprise clients. Leveraging deep technical knowledge of cloud platforms and integration patterns, you will partner with sales, product, and engineering teams to design and deliver tailored solutions that address complex business challenges.This person leads discovery sessions, architects scalable platforms, and guides clients through technical onboarding, implementation, and ongoing optimization. By combining advanced problem-solving, consultative influence, and exceptional communication skills, you build trusted relationships with senior stakeholders, delivers compelling product demonstrations, and provides thought leadership through industry events and training. It’s the mission of this consultant is to help get net new customers to adopt NASCO’s cloud products and current customers to transition and adopt our cloud products. This role is ideal for professionals who thrive in dynamic environments, excel at translating business needs into technical solutions, and are passionate about enabling customer success and innovation.ResponsibilitiesCollaborates with pre and post sales and with go-to-market teams to understand customer needs, develop proposals, craft RFP/RFI responses, deliver tailored presentations, and articulate solution value and ROILeads discovery sessions to gather business and technical requirements, identify pain points, and align tailored solutionsDelivers customized product demonstrations, answers technical inquiries, and supports proof-of-concept or trial engagements to validate feasibility and valueFacilitates solution design workshops with customers and partners, architects scalable SaaS/cloud solutions, defines data, cloud, and integration strategies, and prepares technical documentation and proposalsConducts technical feasibility assessments, evaluates risks, costs, and schedules, and advises project teams on implementation strategiesBridges communication between product, engineering, and client teams to ensure alignment, escalate technical concerns, and incorporate customer feedback into product developmentBuilds trusted relationships with C-level and senior stakeholders, serves as a strategic advisor, uncovers expansion and upsell opportunities, and advocates for customer needs internallyGuides customers through technical onboarding, integration, performance optimization, and security reviews, supports pre-sales and post-sales phases to ensure implementation success, and provides technical training and enablement for customers and partners. Provides ongoing support and troubleshooting for clients after deploymentDevelops and maintains technical documentation, user guides, training materials, and reusable assets such as playbooks, best practice guides, and white papersSupport and contribute to NASCO thought leadership presentations and position papers on our solutions, represents the company at industry events and webinars, and participates in beta tests, pilot programs, and feedback loops to validate new featuresMonitors solution adoption and performance post-implementation, partners with the broader organization including product, business value, and the partnership organization to assess adoption and performance. Analyzes results, measures ROI, and recommends enhancementsConducts market and competitive analysis to position solutions effectively and highlight differentiatorsQualificationsRequired Knowledge, Skills, and Abilities:Demonstrates deep understanding and support for SaaS products, data and analytics, and communicating business value through compelling solution narratives and ROI outcomesCommunicates complex technical concepts clearly and persuasively to executive and diverse audiences, adapting presentations and documentation for varying levels of stakeholdersApplies structured analytical and strategic thinking to translate business objectives into technical solutions, exhibiting advanced problem-solving and creative solution design in complex environmentsBuilds strong customer relationships through emotional intelligence, empathy, and consultative influenceManages multiple projects, schedules, and stakeholders effectively under pressure, coordinating with others to ensure alignment with project timelines and deliverablesDevelops and maintains technical documentation, user guides, training materials, and reusable assetsProvides technical training and enablement for customers and partnersConducts technical feasibility assessments, risk analysis, and advises project teams on implementation strategiesUtilizes CRM platforms (e.g., Salesforce, HubSpot) and demonstrates proficiency in data modeling and database technologiesPreferred Knowledge, Skills, and Abilities:Demonstrates experience with programming or scripting languages (e.g., Python, Java, SQL) for solution prototyping and troubl