Insurance Billing Specialist

**Job Description:** **Job Title:** Insurance Billing Specialist **Location:** St. Charles, MO OR Remote **Department:** Financial Services **Schedule:** Full\-Time, In\-Person or Remote **Hours:** Monday\-Friday \| 8:00 a.m. \- 5:00 p.m. **Remote Work Eligibility:** This position has the option to be remote; however, candidates must reside in a state where Centerstone is currently authorized to employ remote workers. At this time, we are unable to consider applicants who reside in Alaska, California, Connecticut, Delaware, Maryland, Massachusetts, Montana, New Jersey, New York, Oregon, or Vermont. **Make an Impact Behind the Scenes of Patient Care** As an **Insurance Billing Specialist**, you'll play a critical role in maintaining accurate billing practices, resolving claim issues, and helping maximize reimbursement for services provided. If you're detail\-oriented, organized, and enjoy problem\-solving in a healthcare environment, we'd love to hear from you. **Why Join Us?** **Benefits \& Perks** * **29 Days of Paid Time Off (PTO)** * **HRSA Loan Repayment Eligibility** (requirements apply) * Comprehensive Medical, Dental, and Vision Insurance * Competitive **403(b) Retirement Plan** with up to **5% Company Match** * Company\-Paid Basic Life Insurance * Emergency Medical Leave Program * Flexible Spending Accounts (Healthcare \& Dependent Care) * Employee Assistance Program (EAP) * Employee Discount Program * Health \& Wellness Initiatives * Mileage Reimbursement (*when applicable*) **What You'll Do** * Prepare, review, and submit insurance claims for private payers in accordance with established billing timelines. * Audit claims and supporting documentation to ensure accurate coding, diagnoses, and charges before submission. * Maintain accurate records related to insurance billing activity, claim status, denials, authorizations, payments, and reimbursement trends. * Monitor payer reimbursement patterns and identify concerns related to contracted and out\-of\-network insurance payments. * Investigate, follow up on, and resolve unpaid or denied claims. * Prepare and submit claim appeals within required industry timeframes. * Communicate claim and appeal statuses to program staff and stakeholders. * Generate timely reports related to accounts receivable, claim status, collections activity, and reimbursement trends. * Assist with monitoring outstanding receivables and provide recommendations regarding collections, write\-offs, and reimbursements. * Support process improvement initiatives, including billing system enhancements and database maintenance. * Collaborate with billing leadership and internal teams to improve efficiency, accuracy, and financial outcomes. **What We're Looking For** **Knowledge, Skills, \& Abilities** * Strong understanding of medical billing, collections, and insurance reimbursement processes. * Working knowledge of medical coding principles and third\-party payer requirements. * Excellent att