XTN-29D8283 | FINANCE CUSTOMER SUPPORT  ANALYST

We’re looking for a partner to our Finance, User Operations and Sales teams to maintain and process all incoming queries for our client's fast-growing customer base. As an AR Analyst, you will support the Revenue Accounting team by assisting in Collections for all our sales assisted customers with a main focus to ensure our query SLA is met. Our client has a high volume of transactions, so the ability to work in a fast paced operational environment is essential. In addition, we’re scaling our order-to-cash process globally, and this role is crucial to its success!Health Insurance/HMOEnjoy unlimited MadMax CoffeeDiverse learning & growth opportunitiesAccessible Cloud HR platform (Sprout)Above standard leavesSupport our global B2B Cash Collections & Order Management team and help drive continuous improvementAct as a subject matter expert & resolve tickets and tasks within the service level agreement with internal and external business partners through Asana & ZendeskEscalate disputes to Stakeholders if appropriate.Develop continuous business process improvements, system enhancements, and enhance documentation and controls as needed for the teamAssist with ad-hoc projects as required3+ years related experience in revenue operations or accounts receivable , preferably experience at a SaaS company.Strong understanding of order-to-cash cycle and business processesExcellent organizational skills with the ability to prioritize tasks and various deadlinesStrong aptitude and proficiency in ExcelExcellent communication and organizational skills, both written and verbalExperience with Zendesk, Zuora, NetSuite and Salesforce a plusDesire to learn and grow in Revenue Accounting for a high growth businessAs previously mentionedOriginally posted on Himalayas