Client Accounting Manager

**Client Accounting Manager** Full\-Time \| Remote \| $70,000–$80,000 Base Salary \+ Performance Bonus Opportunity **About the Job:** We are hiring a full\-time, fully remote Client Accounting Manager to oversee the quality and delivery of bookkeeping services across a large portfolio of client accounts while leading a small team of Pod Leaders/Lead Bookkeepers. **This role is a great fit for someone who brings together three key strengths:*** Excellent client communication and relationship management. * Strong bookkeeping/accounting knowledge with extensive QuickBooks Online experience. * Strong technology skills and the ability to effectively manage a high volume of clients, priorities, and moving pieces. **What You’ll Do:****Bookkeeping \& Quality Oversight:*** Oversee the accuracy and timeliness of bookkeeping across 100\+ client accounts. * Use your bookkeeping and accounting knowledge to identify errors, troubleshoot issues, and provide guidance on more complex bookkeeping questions. * Ensure our bookkeeping standards and established processes are followed consistently. * Serve as an escalation point for Pod Leaders when they need help resolving bookkeeping or QuickBooks Online issues. * Review financial information and recognize when something doesn’t look right. * Maintain a high standard of accuracy across a large client portfolio without personally performing the day\-to\-day bookkeeping. **Team Leadership*** Lead and support a small team of Pod Leaders/Lead Bookkeepers, who directly oversee our bookkeepers and their assigned client accounts. * Hold Pod Leaders accountable for accuracy, deadlines, client communication, and team performance. * Coach team members through challenges and help strengthen their technical and leadership skills. * Assist with hiring, onboarding, and training as the bookkeeping team grows. * Conduct regular virtual meetings and maintain clear communication across the team. * Provide direction and support while empowering Pod Leaders to effectively manage their teams. **Client Communication \& Relationship Management:*** Onboard new clients, building a strong relationship and setting clear expectations from the beginning. * Meet regularly with clients to review their financials, answer questions, and help them better understand their numbers. * Serve as a trusted contact for clients and an escalation point when questions or concerns arise. * Communicate clearly, professionally, and confidently through email and virtual meetings. * Handle difficult or sensitive client conversations with good judgment. * Follow through consistently and ensure clients feel heard, informed, and supported. * Clearly communicate client needs and important changes to the internal bookkeeping team. **Technology, Systems \& Organization:*** Work confidently in QuickBooks Online and learn new technology quickly. * Navigate multiple systems and client accounts efficiently in a fully remote environment. * Effectively manage and fo