Field Engineer I

What this Job Entails: The Field Engineer I will work closely with potential customers on a technical level to secure design-ins and support existing customers with their applications. The Field Engineer must have a solid technological base for effectively understanding the technical specifications involved in application engineering, as they provide technical support, give technical presentations, and design and modify the application systems. Along with this, they must also have good interpersonal skills, strong oral and written communication skills, and good organizational skills for effectively communicating the technical specifications to the customers.Scope: Applies company policies and procedures to resolve routine issuesWorks on problems of limited scopeReceives detailed instructionsYour Roles and Responsibilities:Help capture and understand customers’ technical and product requirement on battery functioning and how is it used in the terminal and host devices and ensure smooth and adequate transfer to client internal teamAssist in administering the technical, technological, and functional aspects of proposals to customers Troubleshoot system applications on customer's request, resolving other engineering issues regarding systems applicationBuild mutual trust with customers’ technical staffHelp prepare relevant records, data, and documents for product presentations, conduct training sessions for demonstrating new products and services, and support the sales team in organizing the presentation and training of product demonstrationHelp provide technical training of consumer specific application of various engineering products in developing stageOther duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this positionRequired Qualifications/Skills:Bachelor’s degree (B.S/B.A) from four-college or university and 0 to 2 years’ related experience and/or training; or equivalent combination of education and experience Builds stable working relationships internallyFollows standard practice and procedures when analyzing situations or dataGood understanding of effective network design methodologiesKnowledge of how to troubleshoot and assess live networksPreferred Qualifications: Physical Demand & Work Environment:Must have the ability to perform office-related tasks which may include prolonged sitting or standingMust have the ability to move from place to place within an office environmentMust be able to use a computerMust have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingersOriginally posted on Himalayas