Call Center Representative

Description: **Scope:** **We are seeking a Christ\-loving, compassionate, pro\-life individual to support the call center team in fielding calls from abortion\-minded women. Utilize your skills and life to increase your service to Jesus Christ by working alongside us in saving babies and souls.** **Report:** **Contact Center Director (Remote)** **Location:** **Remote** **A Little About Us:** **PreBorn! is a national grant\-maker exclusively for pregnancy clinics across the U.S. (and a few beyond)! We empower clinics through providing training, consultation, and equipment to help rescue babies and bring mothers and their families to the saving knowledge of Christ.** **We are a God\-centered and God\-directed non\-profit that seeks to operate with excellence, efficiency, and innovation. We are a diverse family with people from all different backgrounds united through our love for Christ and our love for life.** **Character Qualities:** * **Integrous** **Integrous** * **Adaptable** **Adaptable** * **Teachable** **Teachable** * **Organized** **Organized** **·** **· Compassion\-Hearted** * **Multitasker** **Multitasker** **·** **· Clear Communicator** **·** **· Active Listener** **Duties:** **·** **· Answer and redirect call from abortion\-minded individuals** **·** **· Utilize in\-house booking platform to schedule clients** **·** **· Utilize CTM phone system for receiving and responding to calls, texts and emails** **·** **· Communicate with local centers, as needed, to ensure the smooth booking of appointments** **·** **· All other duties as assigned by the Contact Center Director** **Benefits:** **(Full time only)** **·** **· Health Insurance** **·** **· 401K matching** **·** **· Paid vacation** * **Paid holidays** Requirements: **Qualifications:** **·** **· Personal, growing relationship with Jesus Christ** **·** **· Agreement with, and adherence to, PreBorn!’s Statement of Faith and Code of Christian Conduct** **·** **· 100% pro\-life** * **Willingness to intercede before God for the ministry of PreBorn!** * **Access to high\-speed internet** * **A quiet space to take calls without interruptions and/or background noise** **·** **· Experience in pregnancy crisis centers \-** **Strongly** **preferred** * **Experience and confidence in taking and redirecting phone calls from abortion\-minded individuals** * **Ability to handle high volume, high\-stress phone calls with calm and efficacy** **·** **· Multi\-tasker handling multiple platforms at one time** **·** **· Proficient verbal and written communication skills** **·** **· Bi\-Lingual in Spanish and English**