Sr. Clinical AI Technical Integration Specialist (Remote)

Overview: GovCIO is currently hiring for a Senior Clinical AI Technical Integration Specialist. This position supports the Department of Veterans Affairs (VA) initiatives focused on Ambient AI Scribe testing, technical troubleshooting, workflow validation, and operational readiness across pilot and go\-live environments. This role operates at the intersection of technical operations, clinical workflows, and digital health innovation, supporting interface testing between VistA and Ambient AI Scribe solutions, assisting with real\-time troubleshooting activities, validating workflows against operational requirements, and coordinating technical issue escalation through established support pathways. In addition to hands\-on troubleshooting and testing support, this role contributes to the development and refinement of standardized testing methodologies, workflow validation frameworks, and technical readiness guidance to ensure consistent and repeatable evaluation across sites. The position functions as a senior individual contributor (IC) responsible for both execution and continuous improvement of structured testing, technical validation, and workflow assessment activities within controlled pilot environments. The role also translates technical findings into structured insights and recommendations that inform program leadership and enterprise readiness discussions. This role supports pilots, field testing activities, workflow validation, technical troubleshooting, and analytic enablement. It does not perform production implementation, system configuration ownership, or national deployment activities. This is a fully remote position located within the United States. Responsibilities: **VistA Interface Testing \& Technical Validation*** Support VistA and Ambient AI Scribe interface testing across Primary Care pilot and go\-live sites. * Assist in validating system interactions and technical workflows within CPRS/VistA environments. * Identify technical gaps, workflow dependencies, and operational impacts observed during testing. * Support development of standardized testing approaches to ensure alignment with business and clinical requirements. **Technical Troubleshooting \& Operational Support*** Attend training sessions, office hours, and technical support calls to troubleshoot issues in real time. * Monitor collaboration platforms (Teams chats, support channels, etc.) to identify and respond to emerging technical issues. * Engage directly with end users to resolve access issues, equipment challenges, and technical barriers. * Perform structured root cause analysis and identify systemic patterns impacting technical performance or workflow usability. * Recommend remediation approaches based on recurring issue trends. **Vendor Coordination \& Issue Escalation*** Work with multiple Ambient AI vendors independently to troubleshoot technical issues impacting providers. * Route tickets and technical findings to appropriate escalation teams inc