← Back to all jobs
wewe

Product Support Consultant, SA360, gTech Ads, Retail

wewe

11d ago

0$114k - $163kSupportUnited Stateshimalayas
Product-Support-AssociateProduct-Support-SpecialistTechnical-Customer-Support-AssociateProduct-Support-JobsCustomer-Support-ConsultantMid-level

Job Description

As a Product Support Consultant, you will have the unique opportunity to learn about the global digital marketing trends as well as Google’s AI enabled ads products and assist customers in maximizing the impact of their Google Ads investment.RequirementsBachelor’s degree or equivalent practical experience.5 years of experience in a technical project management or a customer-facing role.Experience in the online media landscape.Experience developing customer-focused solutions including: troubleshooting, finding new processes or product features.Experience in business analysis to conduct analytics, develop dashboards, and make recommendations (e.g., SQL).Experience in account/campaign management roles, technical troubleshooting or customer support, with excellent communication and stakeholder management skills.Knowledge of Search Ads.Ability to have a customer first and empathetic mindset, and own end-to-end experience and solutions.BenefitsBonusEquityBenefitsOriginally posted on Himalayas