Development Officer, Mid-Level Giving

Position: Development Officer, Mid-Level GivingReports To: Senior Director of Major GiftsLocation: Remote with TravelSoles4Souls Mission: Soles4Souls turns shoes and clothing into educational and economic opportunities.Our CORE values: Transparency, Entrepreneurial, Accountable, Meaningful – represent who we are!Summary: Under the direction of the Senior Director of Major Gifts, the Development Officer, Mid-Level Giving, is responsible for executing, supporting, and helping grow the Soles4Souls mid-level donor program (individuals in the $500 – $9,999 giving range). This role contributes to a donor-centric, multichannel approach focused on moving donors into Sole Society (the Soles4Souls annual giving society that starts at $1,000 annually), and is responsible for engaging, retaining, and reactivating current and lapsed mid-level donors. In partnership with the Senior Director of Major Gifts and Vice President of Development, this role will identify and help transition donors into major gift portfolios. The Development Officer will consistently monitor the performance of the mid-level donor program and various donor segments, ensuring accurate analysis, recordkeeping, and reporting. This includes tracking donor interactions and ensuring timely and meaningful acknowledgment of all mid-level gifts. This role will also leverage emerging AI-enabled tools to enhance stewardship, segmentation, and donor engagement efforts in support of Soles4Souls’ mission. Primary Responsibilities:Mid-Level Donor Management Execute and refine mid-level strategies for donor stewardship, solicitation, retention, acquisition, upgrades, and conversion Build relationships and increase giving from a portfolio of engaged mid-level donors, while supporting communications to the broader mid-level audience Manage a donor engagement and cultivation calendar, including coordinating calls, events, and invitations as needed Ensure proper stewardship, solicitation, acknowledgment, and tracking of donors who give through Donor Advised Funds Monitor and achieve monthly, quarterly, and annual performance metrics, ensuring consistent pipeline activity, portfolio movement, and progress toward mid-level and major gift revenue goals. Donor Tracking and Analysis Utilize donor database (NetSuite) to track donor activity across individuals and segments Partner with the Donor Database Manager to generate campaign and project reports Analyze campaign and appeal performance and provide insights through campaign wrap-up reports Prospect Research Conduct prospect research using tools such as iWave to identify high-potential mid-level donors Identify prospective major giving leads and share donor profiles with the development team Identify and engage planned giving prospects within the mid-level donor range Sole Society Stewardship Create and manage stewardship materials for Sole Society, including a quarterly e-newsletter, annual welcome packet, and bi-annual stewardship touchpoints Assist with bi-annual Sole Society virtual events Support identification of locations for stewardship or recruitment events as appropriate Skills and Capabilities:You are an initiative-taker. You take initiative with your projects and drive them from start to finish. You are comfortable working autonomously while proactively reaching out for support when you need it You are a leader, and you understand that leadership comes from all levels of an organization Thrives in a fast-paced environment, you can take feedback and organize it to enhance our business and processes You understand that a job is supposed to be fun! You strive to maintain our atmosphere of kindness, respect, and clear honest communication. When you fall short, you own it You are able and willing to think and communicate at various levels, first envisioning the big picture and then diving deep into the details You have a people-centric mindset and aim to produce things that are useful for internal and external customers. Qualifications:5+ years of fundraising experience, including direct responsibility for donor engagement and revenue generation Experience working on or supporting a mid-level giving program preferred Demonstrated experience engaging donors and managing moves management processes Ability to manage multiple projects and timelines while communicating effectively with stakeholders Strong commitment to the mission of Soles4Souls Analytical and problem-solving skills with attention to detail Ability to collaborate effectively in a remote team environment Excellent written and verbal communication skills Experience leveraging AI tools in fundraising efforts Strong computer proficiency and comfort with CRM systems Self-starter with the ability to work independently Ability to travel to events and meetings across the country as needed IF APPLICABLE: Physical Demands:There may be times when you are working at our warehouse or in a capacity outside of your physical office space. Plea