Systems Administrator

Our goal is to establish an advisory firm that stands apart from the rest, grounded in our Core Values and dedicated to creating a positive experience for our clients and people. We're seeking a Systems Administrator to join our Corporate Technology Solutions team to support and improve a portfolio of business systems, contribute to change initiatives, and partner with teams across the organization to deliver a smooth and efficient user experience.RequirementsMonitor assigned business applications and integrations to ensure stable performance and successful execution of system tasks.Support multiple systems concurrently, ensuring consistent processes, documentation, and user experience across platforms.Manage ticket queues, troubleshoot and resolve user issues, and escalate as needed to maintain service quality.Work with system owners and technical leads to assess and configure new releases and enhancements.Perform standard BAU activities such as user setup, permission adjustments, and routine maintenance.Translate business needs into detailed requirements, specifications, and test plans.Document system processes, workflows, and operational procedures to support long-term sustainability.Partner with business and technical teams to facilitate clear communication, manage expectations, and ensure timely issue resolution.Support the preparation of reports, slide decks, and other materials for governance and change-management forums.Administer change request tracking (including Smartsheet database management) and support governance workflows.Contribute to change-management activities, such as drafting communications, creating training materials, documenting new processes, and assessing change impacts and risks.Identify opportunities to streamline processes, improve system efficiency, and enhance the user experience.Assist in developing project plans and change-management plans for system and process initiatives.BenefitsComprehensive healthcare options, including medical, dental, and vision coverageFlexible spending accounts401(k) with company matchingGenerous parental and maternity leave policiesTechnology stipendsWellness reimbursement programsOriginally posted on Himalayas