Distributed Neighborhood Captains Training Manager

About Contest Every Race (CER)Contest Every Race is on a mission to make Democrats competitive everywhere, and we do that by building durable political power from the ground up. We are the leading rural down-ballot recruitment and county-level organizing program for the Democratic ecosystem. Our recruitment program runs in 40 states, and our county-level organizing program includes 390 counties across the country. We pride ourselves on providing measurable results. A 2024 experiment demonstrated an increase of over 5,000 votes for Democrats at the top of the ticket thanks to our programs.About the ProgramThis role will build and manage Movement Labs' distributed Neighborhood Captains program. The goal of the program is to test whether we can scale the concept of neighborhood captains, similar to traditional precinct captains, in a distributed model that works in tandem with local county Democratic parties, adding to their existing work rather than duplicating it, to support hundreds of county parties across the country, move vote share, and ultimately flip several congressional seats.This is a localized Field Persuasion Program. We will recruit volunteer captains across hundreds of districts, each of whom will own a list of roughly 50 voters. Captains will live in the same community as the voters they're reaching, making contact with them a number of times before the election.Who We're Looking ForAt heart, we're looking for a relational organizer: someone who understands that building power is fundamentally about people, who knows how to build trust and move people to action, and who can scale those tactics across dozens of states and hundreds of counties. For this role, that means being charismatic, able to build a positive, strong team culture quickly, and understanding how to present and perform in a virtual environment. Experience in theater, podcasting, or micro-influencing is a great foundation. Virtual and remote training is not the same as high-traffic canvassing work: our trainings need to be a performance, engaging enough that a captain who's muted with their camera off isn't just paying attention, but might decide to turn their camera on and join in. This role requires comfort building genuine connection and energy with an audience that isn't giving much live feedback, and turning that into real relationship-building. That's the particular challenge of training in a virtual, remote environment.This person will manage a small team of part-time trainers who support and lead trainings and virtual events across different times and days. A goal of the program is to be accessible: because we're working with volunteers, we need to meet them where they are, which means keeping a flexible, available training calendar with multiple opportunities to join.We're looking for someone with familiarity with rural communities and extensive experience training and managing volunteers. This role reports to the Distributed Neighborhood Captains Program Manager, who owns the back-of-house and digital infrastructure supporting this project. This role is front of house: it's the one that interfaces directly with our participants, so amazing customer service and a genuine focus on the volunteer and voter experience are essential. Questions like “What would make a captain most comfortable? What's the takeaway you want them to leave with? What are people's pain points?” are ones that come naturally to this person as they design training content.This person needs to be adaptable: when something isn't working, they're proactive about changing it, and they're comfortable with an ever-evolving program. If we know how to do something better, we should do it better. They value feedback, both giving and receiving, and strive to make trainings the best possible environment they can be. The themes of our Get Out the Vote program, from a participant's perspective, are most conversations, most fun, most new people, and this role should embody that.ResponsibilitiesProgrammingCreate compelling virtual trainings that set captains up for success and keep them engaged.Partner with comms on templates and social toolkits used in captain recruitment.Identify and pursue creative opportunities to deepen the program's impact and refine its model.Curriculum Design & MaterialsCo-design, build, and continuously refine training curriculum, drawing on existing resources and lived experience.Own the shared resource library: messaging house, best-practice guides, FAQs, and quick-reference one-pagers.Training DeliveryLead live virtual trainings for captains across dozens of states and hundreds of counties, and train staff to do the same.Adapt delivery to different audiences: rural versus suburban, younger versus older participants, and everything in between.Ensure biweekly office hours for captains, which may include peer captain learning opportunities.ManagementCoordinate scheduling of part-time staff to ensure every training is covered, with backups