Cycle Counter

Job Title: Cycle Counter Job Number: JO\-2608\-11360 Location (City, State): Allentown, PA Employee Group: Regular Shift: Day Travel: 0% Site Name: Allentown Fulfillment Center Is Remote Eligible: No Pay: $30,000\.00 \- $48,000\.00 per year **Cycle Count** At Radial, our employees are the forefront of ecommerce, bringing beloved brands to consumers through our fulfillment and technology solutions. We are fueling the future of retail, which means you are, too. When you work for Radial, you join a global community of changemakers where the work is critical, and the culture is fun. We depend on our workforce to overcome real\-world challenges everyday and encourage people to carve their career path while shaping the future together. Radial is the pre\-eminent B2C eCommerce fulfillment solutions provider powering some of the world’s best customer experiences, specializing in tailored, scalable eCommerce fulfillment solutions for mid\-market and enterprise brands. **Job Summary:** This individual will need to be able to operate with minimal direct supervision. Possess a leadership quality and work well with others. Be organized and efficient in daily task assignments. Communicate effectively with peers and management. Will need to possess email etiquette and typing skills. Ability to create and maintain spreadsheets. Need to acquire knowledge of multiple departments within the facility. The work includes activities with a significant impact on inventory or financials (i.e. auditing, crediting, RTV type functions. Duties will be defined by Inbound, Outbound, IC and Resolution department SOPs but individuals may be assigned tasks in multiple departments. **Responsibilities:** * Perform Fulfillment Specialist I job duties in Inbound, Outbound, or IC support areas: + Inbound Duties include: Work directly with clients and or client services on T\-Sku resolution Perform root cause investigation on overages and short receipts Process product donations and/or destroys Assist leads with work dispatch as needed. + Outbound Duties Include: Work directly with clients and/or client services on expedited shipments Perform root cause analysis on profiling, pick, pack and dunnage exceptions Coordinate RTV processing Assist leads with work dispatch as needed * Inventory Control Duties Include: + Perform root cause analysis of inventory discrepancies + Performs back to stock function including work dispatch + Prepare error logs Perform Pilferage research, reporting and Data entry as needed + Communicate and resolve sku discrepancies in the WMS systems with appropriate team members. + Monitor and report large inventory deviations with the management team + Perform pilferage research and communicate findings with the management team + Perform product receipts or profile items as needed * Resolution Duties Include: + Validate and ensure all orders are processed within client SLA utilizing reportin