Case Manager Outreach

***SHIFT – Monday\-Friday 8am\-4:30pm ( Kaiser San Francisco)*** ***Weekend On\-call Requirement. This position is required to cover up to two weekends per month for*** ***remote triage case management. All employees who cover weekend on\-call responsibilities will be*** ***compensated at an hourly rate in line with agency overtime standards.*** **ABOUT LIFEMOVES** LifeMoves is the largest and most effective provider of housing and services for neighbors experiencing homelessness in Silicon Valley since 1987\. Our Mission is to end homelessness by providing interim housing, supportive services, and building collaborative partnerships. With 40 programs, LifeMoves gives our neighbors experiencing homelessness a temporary place to call home while providing intensive, customized case management through site\-based programs and community outreach. **POSITION PURPOSE****SHIFT – Monday\-Friday 8am\-4:30pm** LifeMoves partners with emergency departments at four Kaiser Permanente hospitals across Santa Clara and San Mateo Counties. Each of the four hospitals has a LifeMoves case manager assigned to support their emergency department. This position will be assigned to Kaiser Permanente Santa Clara. The team connects individuals experiencing homelessness to community resources, housing support, and medical care at the time of hospital discharge. The program’s goal is to reduce hospital readmissions, improve health outcomes, and increase housing stability through compassionate and coordinated support. The Kaiser Outreach Case Manager reports to the Program Director and supports hospital\-referred clients by coordinating post\-discharge care and linking them to housing and community resources. The position plays a key role in supporting people moving toward safe, stable housing and greater self\-sufficiency. They provide case management services, life skills support, and resource connections and work in partnership with clients to set goals, celebrate progress, and overcome challenges. Using a trauma\-informed and a strength\-based approach, this position builds trust and respect, making sure clients feel heard, valued, and supported throughout their journey. Key responsibilities include supporting clients by connecting them to services, building support networks, facilitating groups and activities, advocating for equitable access, and providing crisis intervention when needed. Beyond working directly with clients, this role may help to improve the overall program by sharing ideas, identifying service gaps, and helping strengthen community relationships. This role maintains clear documentation, contributes to program planning and reporting, and models professional, ethical behavior and works closely with their teammates to provide high\-quality, coordinated care. Through their efforts, staff empower clients to grow their strengths, reach their goals, and build a better future. **ESSENTIAL JOB RESPONSIBILITIES****Client Support and Case Manage