Associate Product Manager (Internal Only)

**Job Description – Associate Product Manager (Internal Only)** **Reports To\-** SVP of Product Management **Department \-** Product Management **Location \-** Remote **Role Type \-** Full\-Time **Position Summary** As an Associate Product Manager at AxisCare, you will contribute to the discovery, shaping, and delivery of features across our home care platform. This role is designed for someone with deep knowledge of how AxisCare operates and what our customers need, whether that comes from Customer Success, Implementation, Support, or another customer\-facing function. At AxisCare, AI isn’t a tool we experiment with, but it’s how we work. Every PM on our team uses AI\-assisted tools as a core part of their daily practice: shaping requirements, accelerating research, prototyping, and validating ideas faster than traditional methods allow. We expect APMs to embrace this from day one and grow into it quickly. You will work closely with Senior PMs and product leadership, building your product instincts in a fast\-moving, AI\-enabled environment. **Key Responsibilities** * Use AI\-assisted tools daily to draft requirements, explore edge cases, prototype concepts, and accelerate the path from customer problem to validated solution. * Support Senior PMs in researching customer needs, documenting requirements, and preparing product briefs — leveraging AI to do this faster and with greater depth. * Bring your AxisCare experience to the table — surfacing patterns from customer feedback, support tickets, implementation insights, and field knowledge that inform prioritization. * Write clear user stories and acceptance criteria in partnership with Engineering and UX. * Track feature delivery across sprints — flagging blockers, coordinating with cross\-functional partners, and keeping stakeholders informed. * Assist with go\-to\-market preparation including internal documentation, release notes, and enablement materials for Customer Success and Support. * Monitor adoption and usage data post\-launch and surface findings to the team. * Participate in customer calls, industry events, and internal discovery sessions to deepen product and market knowledge. **What We're Looking For (Required Qualifications)** * Experience in a customer\-facing or operational role at AxisCare — Customer Success, Implementation, Support, Sales, or similar. * Genuine excitement about working in an AI\-forward product environment — you don’t need to be technical, but you need to be curious and willing to learn fast. * Demonstrated curiosity about how software is built and how product decisions get made. * Strong written and verbal communication skills; able to translate customer problems into clear documentation. * Highly organized with strong attention to detail and follow\-through. * Comfortable operating with some ambiguity and asking good questions. * Willingness to travel up to 10% as needed. * Familiarity with tools like Jira