Manager, Technical Account Management

**Location** ------------ United States **Employment Type** ------------------- Full time **Location Type** ----------------- Remote **Department** -------------- Customer Experience **Compensation** ---------------- * Annual OTE Range $140K – $195K **Salary and Benefits** *At ClickUp, we believe in transparency and fairness in compensation. The range displayed reflects the minimum and maximum target salaries for the position across* ***all*** *US locations. Please note that the actual compensation for this position may vary and is dependent on factors such as geographic location, interview performance, years of experience, education level, and specific skills. We encourage candidates to discuss compensation expectations during the interview process to ensure alignment with their qualifications and our company’s compensation philosophy.* *This position is eligible for the following benefits and perks:* * *Equity* * *401k* * *Health, Dental, and Vision insurance* * *Spending accounts* * *Life \& Disability* * *Paid parental leave* * *Flexible paid time off* * *Enhanced employee assistance program* * *Employee wellness stipend* * *Professional development stipend* OverviewApplication At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context\-driven AI. We are an AI\-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. ClickUp is the all\-in\-one productivity platform that brings tasks, docs, chat, AI, and workflows together so teams can move faster with less friction. We’re hiring a Manager, Technical Account Management to lead a team supporting mid\-market to enterprise customers across AMER. This role exists because our customers need a leader who can raise team execution, create clarity across onboarding, adoption, expansion, and renewal motions, and help translate customer complexity into repeatable, scalable outcomes. The mission of this role is to lead a high\-performing Technical Account Management team that helps customers realize fast value, deeper adoption, durable retention, and thoughtful expansion through a disciplined, data\-driven, AI\-augmented customer engagement motion. **What you’ll own** * Lead, coach, and develop a team of Technical Account Management / post\-sales customer leaders supporting mid\-market to enterprise accounts across AMER. * Build a high\-accountability operating rhythm with clear goals, performance expectations, coaching cadences, and KPI visibility across the team. * Ensure strong execution of the customer engagement process across onboarding, adoption, expansion, and renewal\-risk moments so customers get consistent, high\-quality support. * Use customer health signals, adoption data, renewal timing, and account context to help the te