Swedish Speaking Consultant for IT Security Software

Are you a fluent Swedish speaker? Do you have an IT background?Grab this opportunity to work as a consultant for a leading IT Security Software company and help internet users surf the web safely.Patrique Mercier Recruitment collaborates with the leading IT Security Software company that offers multiple levels of protection for home devices to keep them safe from viruses and online threats.This is your chance to work as a consultant for the worlds top multinational cybersecurity and anti-virus provider.The work-from-home option is offered to candidates living in Greece or available to relocate.What you will do:Communicate with customers via phone, chat & e-mailEnsure full functionality of the antivirus protectionTroubleshoot technical issues using your problem-solving skillsTrack and follow cases to ensure they closed in an efficient and timely mannerMaintain high customer satisfaction, representing a major brandProvide and maintain strong, professional relationships with all partners and show empathy at all timesLog the cases on internal systems, while getting up to date with clients products & services.What you will bring:Fluency in SwedishVery good communication skills in EnglishExceptional written and spoken communication skills, soft skills, as well as problem-solving skillsGood knowledge of operating systems & computer applicationsEmpathy and a passion for customer service, solid team and collaboration skills, work independently with limited supervisionAbility to adapt and flex style according to customer personality, culture, and profileHelp-desk or system admin experience will be considered as an advantageWhat we offer:Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-))Competitive monthly salary + 2 extra salaries per yearPrivate Health InsuranceNumerous benefits and discountsFully paid training by certified instructorsOriginally posted on Himalayas