Epic Analyst III - User Provisioning and Security (Certified)

About this Job: We are actively recruiting for an experienced Epic Analyst who is certified in Epic Security to join MedStar Health as we prepare to go\-live with Epic in Fall 2027\. While this is primarily a remote position, travel to the DC/MD area will be required once a month leading up to and including implementation. Also must be available to travel for required trainings. The Epic Security Analyst is responsible for the design, configuration, implementation, maintenance, and support of Epic security and user access. This role works closely with operational leaders, application teams, HR, Identity Management, and technical teams to ensure users receive the appropriate Epic security access and training required to perform their job functions safely and efficiently. The analyst supports role\-based access management, user provisioning, security troubleshooting, go\-live readiness activities, and ongoing optimization of Epic security processes. **Primary Duties and Responsibilities** * Functions as a Subject Matter Expert (SME) when leading and/or supporting project activities which may include peer review problem\-solving with peers and IS cross\-functional staff. May participate in peer training for new associates. * Monitors and tests ongoing production performance to ensure appropriate operations in terms of response time and storage capacity. Performs required tasks to back up and monitor application assets to ensure continuity in service as required for Epic service line applicatios * Monitors customer utilization of applications to determine if application features are being used appropriately. * Proactively assess and identifies the need to upgrade the supporting infrastructure and recommends changes as required. * Coordinates and conducts the testing of software updates/fixes and routine maintenance. Validates that systems operate and perform properly through the controlled unit system integration and volume testing. Organizes test scenarios into test plans. Provides support as the Subject Matter Expert (SME) during go\-live events and post\-implementation reviews. * Coordinates the development of user and application support documentation to facilitate optimal use of applications. Facilitates and develops updates to support documentation in designated documentation repositories. Ensures support documentation is consistent with service line processes. * Depending on scope of responsibility develops ad hoc and standard reports using system report writer or other tools to meet customer needs. Assists and guides users in developing ad hoc reports. * Documents current business processes to aid in the process redesign. Revises or develops new business processes which utilize the capabilities provided by new information technology and provide optimal benefit to the organization in terms of increased efficiency accuracy and effectiveness of the process. * Exhibits extensive experience in the current technology trends and developments