Director of Enterprise AI Adoption

Real people. Real service.At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.We are looking for a Director of Enterprise AI Adoption to lead the integration of artificial intelligence across our business operations. This is a pivotal leadership role at the intersection of technology, change management, and business strategy. This individual will be responsible for defining our enterprise AI roadmap, evangelizing adoption across departments, and ensuring AI-powered tools deliver measurable productivity and business value at scale. This opportunity is ideal for someone who combines a deep understanding of AI/ML capabilities with strong stakeholder management skills and a track record of driving technology adoption in complex, matrixed organizations.This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.This position requires travel to our headquarters in Melville, NY 6 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.Role Type: Full-Time, ExemptLocation: RemoteSchedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibilityBase Salary: $205,000 – $295,000 per yearResponsibilities:AI Strategy and RoadmapDevelop and own the enterprise AI adoption strategy aligned with SupplyHouse's business objectives and long-term growth plans.Identify high-impact AI use cases across procurement, operations, sales, customer service, and finance, and prioritize based on ROI and feasibilityServe as the primary internal authority on enterprise AI tools, platforms, and best practices including large language models, agentic workflows, and AI-powered analyticsMonitor the AI technology landscape and advise executive leadership on emerging opportunities and risksPeople, Change Management, and CultureDesign and execute enterprise-wide change management programs grounded in proven methodologies to drive sustained, high-quality AI adoption across all levels and functionsAct as a culture carrier for AI transformation championing a mindset of curiosity, continuous learning, and responsible experimentation throughout the organizationBuild internal champions, AI ambassadors, and center-of-excellence structures to scale AI literacy and usage across every business unitDevelop training curriculum, playbooks, and role-based enablement programs to upskill employees on AI tools and workflows at every level, from frontline staff to senior leadershipCreate psychological safety around AI adoption by proactively addressing employee concerns about job displacement, skill gaps, and the pace of change positioning AI as a tool that augments human capability rather than replaces itPartner closely with the Human Resources team to embed AI competency into hiring profiles, onboarding programs, performance frameworks, and career development pathwaysLead executive communications, all-hands presentations, and town halls related to AI strategy, adoption milestones, and organizational impactIdentify and mitigate human-side risks of AI adoption including change fatigue, resistance patterns, and inequitable access to enablement resources across teamsCross-Functional LeadershipPartner with department heads across IT, Operations, Human Resources, Legal, and Finance to embed AI into core business processesCollaborate with the IT and Data Engineering teams to ensure secure, compliant, and scalable AI infrastructureManage relationships with external AI vendors, consultants, and technology partnersCoordinate with Legal and Compliance teams to establish responsible AI governance policies, data privacy standards, and risk frameworksMeasurement and OptimizationDefine KPIs and success metrics for AI adoption initiatives and report progress to the C-suite and Board as neededEstablish feedback loops and continuous improvement processes to optimize AI tool performance and user experienceBuild business cases and ROI models to justify AI investments and scale successful pilots enterprise-wideTeam LeadershipBuild, lead, and mentor a high-performing team of AI program managers, analysts, and change agentsFoster a culture of experimentation, curiosity, and responsible innovation within the team and ac