EHR Credentialed Trainer (Remote)

**Location** ============ Jefferson City, MO 65102\-0720 **Scheduled Hours** =================== 40 **Position Summary** ==================== Active participant on training team based in particular area of clinical or business expertise. Consistently accomplishes assigned tasks according to project deadlines, schedules and quality standards. **Job Description** =================== **Primary Duties \& Responsibilities:** Credentialing: Attend and successfully complete the six to nine week Trainer Credentialing Program in St. Louis. Requirements for successful completion include: a passing grade of 80% or higher on the competency exam and successfully presenting a training topic. * Training: * Arrive prior to scheduled training class to prepare the classroom, including setting up the training environment and other logistics. * Deliver standardized, instructor led, scripted training curriculum to Providers, clinical and non\-clinical staff. * Conduct engaging and effective training sessions to diverse audiences. * Perform Attendance and Competency assessment tracking after each class. * Complete required documentation related to class session. * Incorporate the principles of Adult Learning in training classes. * Assess training needs before, during and after each class. Make necessary adjustments to training delivery based on student and training team feedback. * Policy and Procedures: * Adhere to the BJC HealthCare and WashU core values as demonstrated through positive patient/guest relations, positive and effective interactions with staff and formulating and meeting developmental goals. Apply the knowledge of unit/department workflows \& policy and procedures associated with the use of Epic software. * Go\-live: * Provide support to all staff and providers according to assigned coverage schedule. Conduct rounding to BJC Healthcare and WashU sites during the initial weeks of go\-live to support end users according to the assigned coverage schedule. * Issues Management: Training and support issues are identified, communicated and escalated to ensure timely resolution. * Communication: * Strong verbal and written communication skills with a proven ability to build collaborative relationships with a variety of departments. Participate in regular day\-to\-day communication with BJC Healthcare and WashU project teams to ensure the training will fit the organization's needs. * Post Go\-Live Support and Optimization: * Provide on\-going unit/department rounding as assigned to provide training and support. * Identify issues and concerns and communicate those back to project team for discussion and resolution. * Identify trends that may require additional training focus, in\-service needs, Policy and Procedure modifications, system modification, etc. * Promote effective use of the Epic system, identify and prevent bad habits and workarounds.