Remote Physical Therapist

**Patient Intake Specialist (Licensed DPT Required)** **Why This Role Exists** Before a patient ever walks through our door or starts their recovery, they need to believe it’s possible and feel safe taking that first step. That’s where you come in. As our **Patient Intake Specialist (Doctor of Physical Therapy)**, you’re not just scheduling appointments. You’re the first connection. The first impression. The first voice of hope. You’ll guide people from hesitation to commitment. Often when they’re in pain, overwhelmed by options, or unsure what to do next. The way you speak with them, educate them, and encourage them can be the reason they choose to take action and change their health trajectory. If you’re a **licensed DPT who became a physical therapist to make a difference**, this role lets you do that at scale. **What You’ll Be Doing** You’ll be responsible for helping people follow through on their intent to get better whether they came through an ad, referral, or past experience with us. * Guide new patients from first contact to scheduled evaluation * Work with: * Inbound leads (Facebook/Instagram ads, Google Ads, website, social media DMs, referrals, past patients) * Cold callbacks and occasional outbound DMs/texts * Reconnect with patients who canceled, no\-showed, or fell off their plan * Confirm, remind, and reschedule appointments with a focus on same\-week evaluations * Use phone, text, and email to stay in touch \- logging every interaction in our CRM/EMR * Follow scripts (built by PTs), while personalizing them to the person in front of you **What Success Looks Like** This is a performance role, but it’s patient\-centered performance. You’re measured by the impact you help us create. * 18–22 attended evaluations per week from your bookings * ≥90% show rate on your evals * Every lead in CRM/EMR has a next step—no one gets forgotten * More people saying yes → more lives changed → stronger clinic outcomes We pay based on attended evaluations, not bookings, because we believe showing up is the first win. **Compensation (Simple and Aligned)** * **Base pay**: $15–20/hour (W2, full\-time) * **Performance pay**: * $50 per attended eval * $75 per show beyond 20 in a week * **On\-target earnings**: $80k–$95k/year at 20 shows/week * **No cap on earnings \-** performance rewards impact (within margin limits) **You’re a Great Fit If You’re…** * A **licensed Doctor of Physical Therapy (DPT)** – this is non\-negotiable. Your license can be from any state (MA, FL, TX, NY \- anywhere). Because this is a remote, non\-treating role, a California license is NOT required * Purpose\-driven: You chose this profession to help people * Outgoing and energized by meaningful conversations: You know how to lead with empathy and guide with clarity * Emotionally intelligent: You read people well and handle objections with compassion * Charismatic and confident: You build trust quickly and hold space for people to take action * Organized and detail