Content & E-commerce Operations Manager

Content \& E\-commerce Operations Manager — Remote We are looking for a creative, proactive **Content \& E\-commerce Operations Manager** to join a growing dental e\-commerce business. This role will **start part\-time, approximately 15–20 hours per week**, with the opportunity to transition into a full\-time position as responsibilities grow. The main focus: Content creation The most important part of this role is the ability to **take an idea and execute it into finished content**. I may send you: * A TikTok, Instagram Reel, or ad that is trending * A competitor/reference video that I like * Raw footage that I recorded * Product photos or videos * A rough concept, hook, or script Your job will be to understand what makes the reference work and then use our own footage and products to create a **new, polished piece of content** inspired by the concept. You should be able to take the project from: **Reference/idea → raw footage → editing → captions/effects → finished video → revisions → ready to post** I do not want someone who needs detailed instructions for every edit. I am looking for someone who can understand the direction, use good creative judgment, show me a finished version, receive feedback, and quickly improve it. Content responsibilities You may be responsible for: * Editing Instagram Reels, TikToks, YouTube Shorts and Meta ads * Turning raw footage into polished short\-form videos * Recreating the concept/style of trending content using our own original footage * Finding relevant trends and creative ideas * Creating strong hooks and improving video pacing * Adding subtitles, text, graphics, transitions and sound * Creating multiple variations of successful videos and ads * Editing product demonstration videos * Creating social media posts and graphics * Repurposing one piece of footage into several different pieces of content * Helping build a consistent content calendar * Making revisions based on feedback * Using AI to speed up and improve content production Experience with tools such as **CapCut, Canva, ChatGPT, Claude, Higgsfield**, or similar AI image/video/content tools is highly preferred. You do not need to already know every AI platform. What matters more is that you are comfortable learning new tools quickly and using technology creatively. E\-commerce \& operations As the role develops, you will also help manage the day\-to\-day operations of our Shopify store. Responsibilities may include: * Shopify product updates * Uploading products, photos and videos * Updating variants, pricing and product information * Basic product\-page improvements * Monitoring orders * Handling tracking and shipping issues * Customer\-service emails * Returns and replacements * Coordinating order issues with suppliers/fulfillment partners * Klaviyo/email\-marketing support * Scheduling social media content * Basic reporting * Organizing files and content * Creating and improving SOPs * Identifying problems and helping solve th