Junior Developer/IT Support (Part Time Student)

Junior Developer \& IT Support Specialist (HR/Payroll Systems) **Job Type:** Full\-Time **Location:** Remote, Must be located in DFW Position Overview The Junior Developer \& IT Support Specialist is responsible for providing front\-line technical support while also contributing to software and systems development. This role diagnoses, troubleshoots, installs, and resolves hardware, software, and network\-related issues for both internal employees and external clients. In addition to technical support, this role develops scripts, automations, and system integrations to improve operational efficiency—particularly within HR and payroll systems. Strong SQL and scripting skills are essential for data validation, troubleshooting, and system enhancements. Core Coding \& Scripting Skills * Python for scripting, automation, and data processing * PowerShell for Windows system administration and automation * Ability to read, understand, and debug existing code (JavaScript, Java, etc.) * Experience with Git/GitHub for version control * Basic knowledge of HTML, CSS, and REST APIs for troubleshooting web\-based applications Technical Support \& IT Fundamentals * Networking fundamentals (IP addressing, DNS, DHCP, VPNs, firewalls) * System administration experience with Windows (Linux exposure a plus) * Ability to analyze system logs, application logs, and event viewers * Strong SQL knowledge for querying and troubleshooting system data * Support experience with Microsoft Office, Apex Payroll, and Time \& Attendance systems Key ResponsibilitiesTroubleshooting \& Problem Resolution * Diagnose and resolve hardware, software, and network\-related issues * Troubleshoot connectivity, performance, email, printer, and application errors * Identify root causes and implement long\-term solutions * Escalate complex issues when necessary User \& Client Support * Provide technical support via phone, email, chat, and ticketing systems * Support both internal employees and external clients * Communicate solutions clearly in a professional and user\-friendly manner * Assist with HR/payroll systems including Apex Payroll and timekeeping platforms Software \& Systems Development * Assist in the development and maintenance of internal tools and system enhancements * Develop scripts and automations using Python, PowerShell, or JavaScript * Support system integrations between HRIS, payroll, CRM, and other platforms using APIs * Troubleshoot and enhance existing scripts, applications, and integrations * Participate in testing, deployment, and maintenance of system updates * Document code, processes, and system workflows Data \& SQL Responsibilities * Write and execute SQL queries (SELECT, JOIN, filtering, aggregations) * Troubleshoot payroll and HR system issues by analyzing underlying data * Validate and reconcile data across systems (payroll, timekeeping, HRIS) * Assist in reporting and data