Content Writer I (Remote)

Since 1998, Businessolver has delivered market\-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy\-to\-use solutions and communication tools to assist them in making wise and cost\-efficient benefits selections. Founded by HR professionals, Businessolver's unwavering service\-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight. #### **\*\*Please be aware of recruitment scams. Businessolver does not make job offers outside of our official hiring process or request payment or sensitive personal information. You will never receive an offer of employment without meeting a hiring authority and having a "live" and face\-to\-face conversation.\*\*** The Content Writer I role is an individual that writes benefits educational content in support of multiple client's benefits strategies. They apply their knowledge of both effective communication strategies, the English language, and benefits to act as a true consultant to our clients and help them reach their outlined program goals. They take into account the client's culture, tone of voice, and client style guides to write content for a variety of benefits\-related communications that are employee facing. **The Gig:** * Approach all work with a focus on fulfilling Businessolver's mission, vision, values, and organizational goals while fostering a positive team environment and an improved consumer experience. * Create and deliver required content writing, editing, and proofreading for various mediums such as benefit guides, home mailings, email, text messages, presentations, video scripts, websites, and more for managed book of business. * Ensure quality, accuracy, and timeliness of content delivery * Gather and leverage discovery documentation and resources to produce impactful content to educate our clients' unique employee demographics * Maintain client\-specific artifacts such as project briefs, the eligibility and content matrix and any other relevant resources. * Adhere to client writing style guides in all writing projects * Understand client health plan(s) and employee benefit package details per population in order to communicate with accuracy. * Understand best practices as outlined by the broader Consumer Experience team, be consultative with clients and influence their adoption of best practices. * Leveraging project management software, monitor and complete tasks as assigned related to client projects by the assigned due date. * Identify and resolve project issues and escalate as necessary to help manage project risks. Manage activities, progress, and deadlines across multiple projects using outlined SOPs and project management software. * Complies with all policies and standards **What you need to make the cut:** * Proficient