Pre-Sales Solutions Architect

Job Title:Pre-Sales Solutions ArchitectJob DescriptionWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures.Pre-Sales Solutions Architect In this role, you will:Work directly with customers in a pre-sales capacity to gather custom software-based integration and/or automation requirements leveraging Client's REST APIs and various third-party APIsPartner with Client account teams and other pre-sales roles with Client to guide the requirements gathering process with the customerBecome an expert in Client's products and how to build cohesive integrations and automations that interact with Client's productsDesign and document custom software-based integration and automation processesProvide level of effort estimates (and calculated costs based on standard hourly rates)Write services contracts (in partnership with other Client's pre-sales resources) including well-defined scope, effort, and costs based on gathered customer requirements and your recommended designsPresent solution designs and contract proposals to customersWork with our team of post-sales solutions architects to validate designs and estimated effortsRequired experiences and skills:3-5 years of coding, 2-3 years of sales effortsExperience in SaaS applications, working knowledge of SDLC Process and Development and a strong foundation API and different coding languages. Experience working with various integrations across a wide variety of industry standard applications from CRMs, ERPs, etc.Experience working in a pre-sales technical role, such as Sales Engineer, Solutions Engineer, or Solutions Architect.Experience working with customers directly to gather technical requirementsDeep understanding of REST APIs and solution architecture using REST APIsUnderstanding of API-based integration processes and designsAbility to work with both technical and non-technical audiences to define and document desired integration or automation outcomes within Client's productsComfortable working through ambiguityConfident in designing and recommending best practices for integration and/or automation architecturesAbility to present solution proposals with confidence and talk in-depth about your design choices and pros/cons of alternative approachesBackend software development experience preferred but not requiredThe base salary for this position is $106,087 -$135,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.The deadline to apply for this position is: 07/27/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologie