Pre-Sales Solutions Architect

Job Title:Pre-Sales Solutions ArchitectJob DescriptionWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Join us and be part of this journey towards greater opportunities and brighter futures.Pre-Sales Solutions Architect In this role, you will:Work directly with customers in a pre-sales capacity to gather custom software-based integration and/or automation requirements leveraging Client's REST APIs and various third-party APIsPartner with Client account teams and other pre-sales roles with Client to guide the requirements gathering process with the customerBecome an expert in Client's products and how to build cohesive integrations and automations that interact with Smartsheet productsDesign and document custom software-based integration and automation processesProvide level of effort estimates (and calculated costs based on standard hourly rates)Write services contracts (in partnership with other Smartsheet pre-sales resources) including well-defined scope, effort, and costs based on gathered customer requirements and your recommended designsPresent solution designs and contract proposals to customersWork with our team of post-sales solutions architects to validate designs and estimated effortsRequired experiences and skills:Experience working in a pre-sales technical role, such as Sales Engineer, Solutions Engineer, or Solutions Architect.Experience working with customers directly to gather technical requirementsDeep understanding of REST APIs and solution architecture using REST APIsUnderstanding of API-based integration processes and designsAbility to work with both technical and non-technical audiences to define and document desired integration or automation outcomes within Smartsheet productsComfortable working through ambiguityConfident in designing and recommending best practices for integration and/or automation architecturesAbility to present solution proposals with confidence and talk in-depth about your design choices and pros/cons of alternative approachesBackend software development experience preferred but not requiredThe base salary for this position is $106,087 -$143,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.The deadline to apply for this position is: 3/23/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws an