Technical Writer/Documentation Specialist

Overview: Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is always interested in connecting with cleared professionals supporting mission\-focused work in FAA Governance. The Technical Writer/Documentation Specialist develops and maintains technical documentation supporting ADO platforms and initiatives. This includes architecture documentation, standard operating procedures (SOPs), runbooks, user guides, security artifacts, and knowledge base content. The role works closely with program, engineering, and security teams to ensure documentation accuracy, clarity, and usability supporting the Federal Aviation Administration (FAA). This application is for a talent pipeline and is not tied to an active job opening. By applying, you are expressing interest in future opportunities that match your skills and experience. Our team regularly reviews resumes for both immediate and upcoming openings. If your background aligns with a current or future position, we’ll be in touch. **Location:** ***REMOTE*** **\-**This position can be performed remotely within the United States and will support Eastern Time working hours. Responsibilities: **You may be a great fit if you have experience with:*** Experience in technical writing, documentation standards, and diagramming. * Bachelor's Degree in any field or discipline, with a minimum of 5 years of relevant experience. * Experience translating business processes into workflows. * Experience developing security and integration requirements. * Experience creating and documenting design, development, and implementation processes. * Experience providing research and writing professional documents, including program reports and procedures, documentation, and training materials. * Experience providing analysis and compilation of diverse policy, technical, statistical, demographic, and financial information. Experience editing professional documents for content, format, flow and integrity in conformance with best practices. * Experience determining the suitability of material for target audience. Involved in projects from planning stage. Provides additional or missing materials and edit written copy. * Strong proficiency with documentation and collaboration tools (e.g. MS Office, SharePoint). * Experience supporting agile or technical programs is preferred, but not required. * Ability to translate complex technical content into clear documentations. Qualifications: **Clearance Requirement:** US Citizen. Must comply with FAA System and access requ