Accounting and Customer Service Specialist

**Accounting \& Customer Service Specialist** 4K Aluminum of California 705 Challenger Street, Brea, CA 92821 Pay: $25\.00 \- $28\.00 per hour Job Type: Full\-Time Schedule: Monday\-Friday, On\-Site Only Remote Work: Not Available **About Us** 4K Aluminum of California is a growing manufacturer and distributor serving the outdoor living and construction industries. We pride ourselves on providing exceptional products and outstanding customer service to our contractors and business partners. We are looking for a dependable, detail\-oriented Bookkeeper with strong customer service skills to join our team. This position is ideal for someone who enjoys working with numbers while also building positive relationships with customers. You'll play a key role in maintaining accurate financial records, supporting daily accounting operations, and assisting customers with billing, payments, and account inquiries. **Position Overview** The Accounting \& Customer Service Specialist is responsible for managing day\-to\-day bookkeeping functions while providing professional customer support related to invoicing, payments, account balances, and general account maintenance. The ideal candidate is organized, detail\-oriented, personable, and able to communicate effectively with both customers and internal team members. Key Responsibilities for Bookkeeping \& Accounting: * Manage Accounts Payable and Accounts Receivable * Process customer invoices, payments, credits, refunds, and adjustments * Reconcile bank accounts, credit card statements, and General Ledger accounts * Prepare journal entries and account reconciliations * Monitor customer account balances and aging reports * Follow up on outstanding invoices and past\-due accounts professionally * Investigate and resolve account discrepancies * Maintain accurate financial records and supporting documentation * Assist with month\-end and year\-end closing activities * Prepare reports and assist with accounting projects as needed * Maintain confidentiality and accuracy of financial information * Demonstrate excellent communication skills while collaborating with the Accounting department at corporate headquarters to review month\-end and financial reports. Customer Service: * Answer customer questions regarding invoices, payments, credits, and account balances * Provide exceptional customer service by phone and email * Resolve billing concerns in a professional and timely manner * Process credit card and ACH payments * Coordinate with customers regarding payment arrangements and account updates * Communicate with internal departments to ensure orders and payments are processed accurately * Build positive relationships with customers while maintaining company policies Qualifications Required: * Minimum of 3 years of bookkeeping, accounting, or related experience * Previous customer service experience in an office environment * Experience with Accounts Payable and Accounts Receivable * Strong under