Senior Technical Writer

* Sunnyvale, CA, United States * Not Remote * Engineering * JOB218499 ### **Company Description** It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at **Intuitive**. As a global leader in **robotic\-assisted surgery** and **minimally invasive care**, our technologies—like the **da Vinci surgical system** and **Ion**—have transformed how care is delivered for millions of patients worldwide. We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world. The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life. If you’re ready to contribute to something bigger than yourself and help **transform the future of healthcare**, you’ll find your purpose here. ### **Job Description** **Primary Function of Position** As a member of the Services organization’s technical writing team, you’ll serve as both an independent contributor and leader in the development, delivery, and maintenance of Field Service documentation. This role combines hands\-on technical writing with responsibility for establishing documentation standards, mentoring junior writers and contractors, and driving continuous improvement in documentation processes and quality. To be successful in this role, applicants must demonstrate independence in extracting and synthesizing complex technical information from systems, subject matter experts, field demonstrations, and laboratory environments. Strong technical judgment, combined with exceptional communication skills, enables this role to evolve with changing business needs while ensuring documentation remains accurate, clear, and usable, while staying compliant with company guidelines. This is an on\-campus position with a minimum of 3 days a week in office and laboratory environments. Hands\-on lab access is essential to this role’s effectiveness. **Essential Job Duties** * Plans, writes, edits, and maintains Field Service documentation (i.e., Field Service procedures) for medical device systems with strong independent technical judgment. * Independently investigates and extracts technical requirements through systems review, laboratory demonstrations, engineering consultation, and field observation. Takes ownership of information gathering rather than relying on engineers to provide pre\-written content. * Establishes and maintains documentation standards, style guidelines, templates, and best practices. Develops and refines processes to improve team productivity and quality. * Mentors and coaches junior writers and contractors. Provides technical feedback, reviews documentation, and contri