Automated Affidavit Representative (Notary)

Column is the software platform for public information. We build automated tools and workflow solutions that help governments, law firms, and media organizations notify the public. Today, thousands of publishers and tens of thousands of agencies, firms, and individuals rely on Column to keep their communities informed every day. We’re reimagining how public information connects people, institutions, and media. We're a remote-first team of engineers, designers, and builders who are committed to creating software that supports an informed public. About the Role The Automated Affidavits Representative plays a key role in Column’s affidavit operations, supporting affidavits from generation through signing, notarization, and completion. We are looking for an experienced notary who is comfortable working in a high volume, technology driven environment and can help us scale affidavit signing and notarization operations nationwide. This person will serve as an authorized affidavit signer on behalf of Column, perform Remote Online Notarization, manage exceptions within automated workflows, and work directly with our notary vendors to ensure affidavits are completed accurately and on time. Compliance is also an important part of the role. You will help research and document state, jurisdiction, court, publication, signing, and notarization requirements and work with internal teams and external partners to translate those requirements into scalable operational processes. This role is a strong fit for someone who understands notarial processes, is comfortable working directly with vendors, and enjoys improving processes as volume and complexity grow. What You’ll Do Affidavit Signing and Notarization Serve as an authorized affidavit signer on behalf of Column Perform Remote Online Notarizations for affidavits and related documents Review affidavits for accuracy, completeness, proper execution, and notarization requirements before completion Manage affidavit signing and notarization queues while meeting established service level expectations Identify and resolve missing information, signing issues, failed notarizations, workflow errors, and other exceptions that could delay completion Understand and correctly process different affidavit types, templates, and signing requirements Notary Operations and Vendor Management Work directly with Column’s external notary and affidavit vendors to support daily operations and resolve issues Serve as an operational point of contact when vendor issues affect affidavit completion, signing, or notarization Communicate clearly with vendors regarding requirements, errors, process changes, service expectations, and escalations Help monitor vendor performance and identify recurring issues that create delays, rework, failed transactions, or unnecessary costs Help develop scalable processes for managing increasing affidavit and notarization volume Identify opportunities to improve how work is distributed between internal signers, notaries, automation, and external vendors Partner with internal teams to improve signing and notarization workflows as Column expands affidavit operations Compliance and Process Improvement Research state, jurisdiction, court, publication, signing, and notarization requirements when questions arise Help maintain clear documentation of affidavit and notarial requirements Monitor changes to requirements and help determine whether existing templates, workflows, or processes need to change Identify potential compliance gaps and escalate questions requiring additional legal or operational review Work with internal teams to translate confirmed requirements into affidavit templates, processes, documentation, and automation Identify recurring manual work, errors, and operational bottlenecks that could be addressed through stronger processes or automation Contribute to Standard Operating Procedures and internal resources for affidavit signing, notarization, vendor management, and compliance What We’re Looking For Current notary commission and the ability to legally perform Remote Online Notarizations Experience performing notarizations and a strong understanding of notarial responsibilities and requirements Comfortable serving as an authorized affidavit signer on behalf of Column Strong attention to detail with the ability to identify errors, inconsistencies, and potential compliance concerns Experience working directly with vendors, partners, or other external stakeholders Strong written and verbal communication skills with the confidence to troubleshoot and resolve operational issues with external partners Strong organization and time management skills with the ability to manage high volume workflows and competing deadlines Good judgment and the ability to determine when an issue can be resolved independently and when additional review or escalation is required Comfortable learning and working across multiple systems, technology platforms, and automated workflow