Manager, Training and Enablement

Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs. We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.For more information, visit arcadia.io.Why This Role Is Important to ArcadiaAs Manager, Training and Enablement (Medical Economics expert), you will leverage your extensive, operational, experience in medical economics to tangibly shape some of our newest customer programs. Your expertise in value-based care, medical economics, including risk adjustment, cost management, network optimization, contract forecasting, will directly impact the effectiveness of our training programs, and customer adoption strategies.What Success Looks LikeIn 3 monthsEstablish a clear understanding of current Arcadia training programsInitiate collaboration with product and customer teams, leveraging your expertise to inform immediate enablement initiativesEngage with customer management teams as part of customer engagements effortsIn 6 monthsImplement targeted training sessions addressing specific medical economic topics relevant to our customersBuild robust relationships with internal stakeholders, embedding a credible customer viewpoint into ongoing projectsIn 12 monthsMaintain a structured and evolving curriculum that addresses emerging customer needs and platform developmentsDemonstrate measurable impact through customer adoption, engagement, and enhanced internal cross-team knowledge of customer workflowsWhat You'll Be DoingCustomer Enablement & Training:Contribute directly to the development and delivery of training programs that leverage your medical economics expertise, providing customers actionable strategies for risk adjustment, cost management, network optimization, contract forecastingActively participate in and contribute to certification programs, bringing your operational experience to Arcadia’s internal and customer-facing training initiativesPlatform Expertise & Customer Insight:Serve as an expert resource with extensive knowledge of medical economics related workflows critical to operational success in the context of value-based carePartner with Arcadia’s product, development, and data analytics teams to provide credible customer perspectives for enhancing product features and functionalitiesContinuous Improvement & Content Development:Identify gaps in training and enablement resources, drawing on your customer experience to design impactful programs tailored to medical economics professionalsCross-Functional Collaboration:Collaborate closely with engineering, support, and professional services teams, influencing the development of training and enablement content based on customer needsWhat You'll BringProven track record in medical economics, with deep expertise in areas such as healthcare analytics and economics, VBC contract management, risk adjustment, network optimization, cost managementExtensive hands-on experience with systems enabling value-based care operationsDemonstrated ability to create effective training materials and communicate complex concepts clearly and persuasivelyStrong analytical, strategic thinking, and problem-solving abilitiesExceptional project management skills and a collaborative, results-oriented mindsetWould Love For You To HavePrevious experience with Arcadia solutionsPassion for educating others and enthusiasm for customers' successPrevious experience in consulting with provider and/or payer organizations on leveraging data to deliver on Value-based care programsWhat You'll GetOpportunity to shape impactful training programs in a rapidly evolving healthcare environmentEngagement with cross-functional teams in a mission-driven company transforming healthcareBe a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive careA flexible, remote friendly company with personality and heartEmployee driven programs and initiatives for personal and professional developmentBecome a member of the talented, energized, diverse and purpose-driven Arcadian CommunityAbout ArcadiaArcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester,