Performance Load Test Analyst - PA (Remote)

* **Position Title: Performance Load Test Analyst** * **Location: Harrisburg, PA \*Remote Position w/ occasional travel\*** * **Position Type: Contract** * **Interview: Webcam** **Description of Duties** * SDLC \& Quality Governance * Follow PTC SDLC and quality governance processes to ensure performance readiness across all UBOS releases. * Define performance testing strategy, scope, workloads, non\-functional requirements, and acceptance criteria. * Performance \& Load Testing Execution * Design and execute performance, load, stress, endurance, and scalability testing using NeoLoad across UBOS components, including: * SAP BRIM (Convergent Charging, Convergent Invoicing, FI\-CA, Subscription Billing) * SAP Convergent Mediation (CM) for high\-volume tolling and event mediation processing * SAP S/4HANA and supporting SAP modules * SAP Datasphere for analytics, reporting, and data integration performance validation * CRM applications (Dynamics CE customer service and case management workflows) * Middleware and integration layers (APIs, batch interfaces, event\-driven integrations) * Customer\-facing channels (web portals, mobile applications, IVR, chatbot) * Simulate real\-world enterprise workloads including tolling transactions, mediation events, billing cycles, payment processing, CRM interactions, analytics queries, batch jobs, and peak\-volume scenarios. * Validate system behavior under concurrent users, high\-volume API traffic, batch processing, and large\-scale SAP financial operations. Execute end\-to\-end performance testing of integrations between CRM and SAP systems, including:  CRM SAP (billing requests, account updates, case\-driven transactions)  SAP CRM (financial updates, invoice status, customer data synchronization)  Validation of synchronous and asynchronous integration patterns, APIs, message queues, and batch interfaces Monitoring, Analysis \& Reporting * Monitor performance metrics including response times, throughput, error rates, resource utilization, and system saturation points. * Analyze test results across SAP, CRM, integration, analytics, and infrastructure layers to identify bottlenecks. * Prepare detailed performance test reports, dashboards, and executive summaries with clear go/no\-go recommendations. Tooling \& Automation * Develop, maintain, and execute performance test scripts using NeoLoad (required). * Perform API, integration, and data\-pipeline performance testing using NeoLoad capabilities. * Integrate NeoLoad tests with CI/CD pipelines where applicable. * Establish performance baselines and support release\-to\-release benchmarking and regression analysis. Collaboration \& Delivery Support * Support Journi SIT, UAT, PI cycles, Show\-backs, Go\-Live, and Hypercare with performance validation. * Promote performance testing best practices and continuous improvement across UBOS programs. General Duties * Fully document all created work associated with this position, incl