Technical Project Manager / Client Partner

OverviewWe’re seeking an experienced and highly motivated Technical Project Manager/Client Partner to join the team at 8020. This role is ideal for individuals with exceptional organizational skills and a passion for creating seamless client experiences. You’ll be responsible for managing Webflow-based projects from start to finish, ensuring they are delivered on time, within scope, and with high-quality results.As a Client Partner, you’ll play a dual role—serving as the key point of contact for clients while coordinating with our internal team to align deliverables with expectations. You’ll work closely with clients to define project goals, establish timelines, and manage ongoing communications. Internally, you’ll facilitate team collaboration to ensure the smooth execution of all project phases.What you’ll doAs a Technical Project Manager/Client Partner at 8020, your role is to drive seamless project execution while delivering an exceptional client experience. You’ll oversee Webflow design and development projects from kickoff to launch, ensuring they are completed on time, within scope, and at the highest quality.Project Management:Develop comprehensive project plans, including timelines and deliverables, ensuring resource availability and allocation and deliverablesOwning the delivery of a project: On time and Budget.Monitor project progress, ensuring tasks are completed on time and aligned with the project scope.Coordinate internal resources and third parties/vendors for the flawless execution of projects and maintain project momentum.Manage project documentation, including task lists, schedules, and status reports, ensuring all stakeholders are aligned.Oversee QA processes for client deliverables to maintain the highest quality standards.Identify and mitigate potential risks, escalating issues as needed to keep projects on track.Be a problem solver for the internal and external stakeholders: Proposing solutions and seeking expertise for problem-solving complex issues affecting the delivery of the project.Establish and maintain relationships with our contractorsEnsure all deliverables are completed, and 8020 standards are metClient Partnership:Act as the main point of contact for clients, providing regular updates and addressing questions or concerns.Coordinate and facilitate regular client meetings.Represent the client in internal meetings, becoming the voice of the client.Build strong client relationships by understanding their goals and ensuring their vision is reflected in deliverables.Anticipate client needs, proactively addressing challenges or opportunities as they arise.Collaborate with clients, designers, developers, and strategists to optimize workflow and deliver excellence.Lead the management of retainer clients by coordinating priorities and tasks effectively.Guide the client through the project process, ensuring they always feel taken care of and in the know.Ensure client satisfaction and retention, and support 8020 efforts in growing each account.Technical Consultancy:Support in assessing project scope for website migrations, integrations, and custom code requirements.Collaborate with the development team to determine the best approach for implementing third-party tools, ensuring solutions align with project goals, platform constraints, and long-term maintainability.Review and monitor the ongoing health of client websites, including site performance, SEO fundamentals, and technical functionality.Coordinate site improvements to ensure they remain stable, performant, and optimized.What we’re looking forYou are familiar with Webflow’s Website Platform Experience.You’ve worked on Webflow design and development projects to understand at a high level the platform’s constraints and opportunities.You understand the entire lifecycle of a website development project.You have experience overseeing this type of projects and understand their different phases, from content strategy to QA and Launch.You understand the foundations of web development.You have a clear understanding of HTML, CSS, Javascript. While you won’t code at any point, you can read and understand custom code added to a website.You are familiar with website migrations.You understand how to plan and coordinate a full website migration — from sitemap restructuring, URL redirects, and CMS content mapping to hosting considerations and QA.You’re comfortable overseeing the implementation of website integrations.Tracking scripts, marketing tool embeds, and third-party integrations to ensure every functionality carries over smoothly into the new Webflow environment.You are a proactive problem solver.You don’t wait for challenges to appear — you anticipate them and develop solutions that keep projects moving smoothly.You are highly organized and detail-oriented.You understand that the last 10% of a project is where good work becomes great work.You communicate clearly and confidently.Whether it’s leading a team, guiding clients, or providing c