Master Trainer – Sales Capability Building

Position Title: Master Trainer – Sales Capability DevelopmentLocation: RemoteBusiness Unit: ICX EnablementAbout the RoleWe are looking for a Master Trainer – Sales Capability Building to help our sellers and advisors build confidence, strengthen customer conversations, and improve business impact. In this role, you will design and deliver engaging learning experiences that help teams grow consultative selling skills, communicate value clearly, and create stronger customer relationships.You will partner across Sales, Product Marketing, Support, and Enablement teams to create scalable programs that improve seller performance across regions and experience levels. This role combines facilitation expertise, commercial understanding, storytelling, and modern AI-enabled learning approaches.If you are passionate about coaching people, building high-impact learning experiences, and helping teams succeed in a fast-changing technology environment, we would love to hear from you.What You’ll DoDesign and Deliver Sales Learning ProgramsCreate and facilitate engaging instructor-led, virtual, and blended learning experiences focused on:Consultative and value-based sellingExpansion selling and customer acquisitionCustomer conversation excellenceNew user growth and adoptionLead interactive workshops using storytelling, simulations, role plays, and customer-based scenarios.Build practical learning journeys that improve seller readiness, confidence, and execution.Adapt programs for different regions, business priorities, and learner needs.Strengthen Sales Messaging and ReinforcementCoach sellers and advisors on engaging effectively with business and creative decision-makers.Develop sales enablement assets including:Discovery frameworksTalk tracksObjection-handling guidesCall preparation toolsBuild reinforcement strategies that improve learning retention and field adoption.Partner with frontline managers to integrate coaching into everyday workflows.Drive AI-Enabled Learning InnovationUse AI-powered tools to create personalized and adaptive learning experiences.Explore innovative learning formats including simulations, conversational AI, and digital practice environments.Apply learning analytics and feedback insights to improve program quality and learner outcomes.Support adoption of enablement platforms, AI copilots, and modern learning technologies.Collaborate Across TeamsPartner with Sales, Product Marketing, Support, and Instructional Design teams to align enablement programs with business priorities.Ensure learning content reflects current Adobe solutions, customer trends, and industry insights.Contribute to a culture of continuous learning, experimentation, and knowledge sharing.What You’ll BringExperience5+ years of experience in sales enablement, capability building, learning and development, or sales training within the technology or SaaS industry.2+ years of customer-facing sales experience.Experience facilitating engaging learning experiences for sales or customer-facing teams.Experience designing scenario-based learning programs using simulations, storytelling, and role-play activities.Familiarity with AI-enabled learning tools, LMS platforms, reinforcement solutions, or conversational AI technologies.SkillsStrong facilitation, coaching, communication, and storytelling skills.Ability to translate business value into clear and compelling customer conversations.Strong collaboration and leadership management skills.Comfort using learning analytics, dashboards, and performance insights to improve outcomes.Ability to manage multiple projects in a fast-paced environment.Growth mindset with curiosity about emerging learning technologies and AI-enabled enablement.EducationBachelor’s or postgraduate degree in Business Administration, Technology, Computer Applications, Strategy, Learning, or a related field.Preferred QualificationsCertifications in sales training, adult learning, AI for learning and development, digital learning, or learning analytics.Experience working with global or distributed teams.About AdobeAdobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. Let’s Adobe togetherAt Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn mo