Customer Engagement Manager

RethinkFirst is seeking a Customer Engagement Manager to lead the creation and management of behavior-based campaigns in Gainsight, focused on customer engagement, retention, and lifecycle management.RequirementsExtensive hands-on experience with the Gainsight platform, including Journeys, Playbooks, Health Scores, NPS, and CTAsStrong understanding of customer success workflows and how to apply them within the Gainsight platformProven experience in creating, executing, and optimizing behavior-driven campaigns in customer success, marketing, or product managementBenefitsGenerous health, dental, & vision benefits packageFlexible paid time off11 paid company holidays401k + matchingParental leaveOriginally posted on Himalayas