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Administrative Assistant/ Dispatcher/Customer Service Representative

Smart Shield Solutions

8h ago

No Phone RequiredSupportRemote, USjobspy_indeed
remoteindeed

Job Description

**Admin/ Dispatch/ Customer Service Role** A growing security company is looking for an **Admin/ Dispatcher/ Customer Service Rep.** to join our team (there is a possibility of the job becoming Full\-time/ Hours Increasing in the future). The perfect candidate will be highly motivated, self\-driven, and reliable. All experience levels are welcome to apply. Bilingual in English and Spanish is a PLUS!. **Primary Responsibilities** * Answer around 1\- 30 calls per shift * Friendly and respectful towards clients over the phone * Answer inquiries, provide estimates and set\- up work orders for clients * Input, allocate and resolve job tickets and work orders * Work between multiple work order software programs * Keep work orders up to date * Maintain communication with technicians throughout the day * Billing of work orders * File uploads, downloads, and document scanning * Data Entry * Coordinate with administration and office manager * Other duties as assigned **Requirements:** * Must be able to speak clearly and effectively * Speak and understand English well * Strong written and verbal communication skills * Must be able to work in a fast paced environment, and have great customer service skills * Must be able to multitask * High School Diploma/GED * Reliable transportation * Proficient with Microsoft Office and Google Drive applications * Proficient with Yelp, Google, Facebook and other social media platforms * Able to learn new skills * Highly organized and detail oriented * Ability to work alone and with a team * Problem\-solving skills * Reliable internet and cell service **Schedule:** *Morning Shift* * Mon: 7:00am – 2:00pm * Tues: 7:00am – 3:00pm * Wed: 7:00am – 3:00pm * Thur: 7:00am – 3:00pm * Fri: 7:00am \- 4:00pm * Sat: off * Sun: off \*Please, no phone calls to the office or coming to the office in\-person. \*\*Job Candidates only no recruiters should respond to this posting. Pay: $12\.50 per hour Work Location: Remote