Multi-Line Claim Adjuster I (Auto/GL/Property) - Remote

**Overview** ------------ **Multi\-Line Claim Representative I (Auto/GL/Property)** **Location:** Remote (Reports to Metairie, LA Branch) **Schedule:** Monday – Friday, 8:00 AM – 4:30 PM CT **Salary Range:** $50,000 \- $55,000### **Build Your Career With Purpose at CCMSI** At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem\-solving, and an unwavering commitment to their success. We don’t just process claims—we support people. As the largest privately\-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work®, and our employee\-owners are empowered to grow, collaborate, and make meaningful contributions every day.### **Job Summary** The **Multi\-Line Claim Representative I** is responsible for the investigation and adjustment of assigned multi\-line claims, primarily focused on commercial auto and general liability property damage claims, with exposure to litigation. This role manages claims from assignment through resolution (cradle to grave) in a fast\-paced, multi\-account environment. The role includes handling claims across multiple jurisdictions and diverse accounts, including commercial trucking and public entity (municipal) business. **Responsibilities** -------------------- * Investigate, evaluate, and adjust assigned multi\-line claims (commercial auto and property, with GL exposure) in accordance with CCMSI standards, client instructions, and state regulations * Manage claims cradle to grave, including those with litigation exposure * Apply knowledge of insurance coverage to determine compensability and exposure * Maintain consistent, proactive communication with clients, claimants, and attorneys, meeting high expectations for responsiveness (calls and emails) * Establish and maintain appropriate reserves within authority guidelines * Review medical, legal, and miscellaneous invoices to ensure accuracy and claim relevance * Negotiate disputed invoices, damages, and settlements within authority limits * Issue payments in accordance with CCMSI procedures and client guidelines * Assist in the selection and coordination of defense counsel and other vendors * Identify and pursue subrogation opportunities * Maintain accurate and timely claim documentation, diaries, and file updates * Prepare status reports, reserve updates, and claim summaries as required * Handle claims across **multiple accounts and jurisdictions** including **LA, TX, FL, MS, AL, GA, SC, and TN** * Support litigated files through coordination with legal partners and participation in proceedings as appropriate * Ensure compliance with all service commitments and corporate claim handling standards **Qualifications** ------------------ ### **Required Qualifications** * Current adjuster li