Business Analyst, Pension & Benefits Implementation

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.The Pension & Employee Benefits Implementation Team at TELUS Health is a dynamic group of nearly 300 skilled and motivated professionals, working together to deliver the most competitive integrated systems solutions available. We design, implement, and support a comprehensive pension and employee benefits administration solutions for large public sector clients. In this position, you will play a crucial role in delivering integrated pension and employee benefits administration solutions to large public sector clients. You will gather and analyze client requirements, collaborate with cross-functional teams, and ensure successful implementation of our comprehensive solution. You will work closely with solution architects, functional leads, developers, and quality assurance teams to create innovative solutions that meet complex business needs. This position offers extensive exposure to multiple business modules including Pension, Health & Welfare, Payroll, and Finance.What's in it for youPrimarily remote with quarterly travel for client meetings and demonstrationsEnterprise-level project engagement with extensive exposure to multiple business modules (Pension, Health & Welfare, Payroll, Finance)Mix of internal and external client interactions and a dynamic, collaborative team driving innovation in our industryCareer progression and professional development opportunities as you develop expertise Build executive presence with client-facing presentations and demos Comprehensive customizable benefits package to suit your unique needs and lifestylePaid vacation days & well-being days plus a well-being expense account to help maintain a better work/life balanceVarious investment options such as employee share purchase plan, group RRSP & TFSA, and DC pension planGenerous mental health support account to cover the cost of therapy/counseling sessionsWhat you'll doGather and analyze client requirements for the implementation of our integrated solutionDocument business and operational needs within the context of implementation and workflow automationEvaluate and map business processes, aligning them with the data used across various pension plan management systems (e.g., payroll system, pension calculations, financial transactions, document management, telephony)Configure our software to suit the specifics of the client's needs or requirementsCollaborate with solution architects, functional leads, and the development team to create and review new solutionsDefine testing scope and criteria and work closely with the quality assurance team during executionBuild presentation decks and conduct solution demonstrations for clientsContribute to the creation or redesign of reports and communications that support processes and proceduresProvide ongoing follow-up with stakeholders regarding implemented changesWhat you bringA degree in administration, computer science, actuarial mathematics, business analysis, or a related field (or equivalent professional experience)4+ years of experience in business analysis, pension plan management, workflow management system implementation, administrative process automation, or related fieldsConsulting or implementation background with client-facing experienceExperience presenting to executive stakeholders and clientsProficiency in current computer technologies, including Excel and the Microsoft Office suiteStrong analytical skills with the ability to synthesize complex information, understand, systematize, and communicate technical concepts clearlyExcellent written and verbal English communication skills — You must be fluent in written English for creating clear documentation and presentation materials, and fluent in verbal English for presenting to clients and explaining complex technical concepts in a way that makes sense to non-technical stakeholdersComfortable presenting to clients and being on camera — You are confident interacting directly with clients and conducting solution demonstrationsStrong interpersonal skills with the ability to build relationships with cross-functional teams and clientsAvailable to travel as needed across Canada and the U.S.Nice to HaveExperience with pension administration or employee benefits software systemsSalary Range: 58,100.00 -107,900.00 USD AnnualActual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competit