Program Manager, Explorer Contract Operations, Remote

The Program Manager, Explorer Contract Operations will serve as the Subject Matter Expert and cross- functional leader for the end-to-end lifecycle management across the Explorer Program. This role will manage all contract operations within the contract lifecycle for the entire Explorer Market portfolio across all contract types. This leadership position will enable the team to achieve OKR performance goals by resolving operational bottlenecks and enabling the Practice Transformation Specialist to focus on revenue-driving Performance Excellence work. Primary Duties:Contract Operations Management: Own end-to-end contract lifecycle for extensive contract portfolio including, but not limited to, ACO REACH, PC Flex, MSSP, MA, Commercial and CCF agreementsNavigate complex contract terms and provide expert guidance on eligibility issuesAttend and represent the Explorer market at any relevant meetings such as contracting or cross-sell launchesPractice Partnership & Contract Success:Partner directly with practices to ensure successful contract onboarding and ongoing complianceServe as primary point of contact for practice level contracting questions and resolutionCollaborate with practices to identify and resolve barriers to contract performance and participationSupport cross-sell opportunities and practice expansion initiatives across contract portfolioCross-Functional Leadership:Act as the SME of the Explorer market with all relevant groups such as Payer Networks, SPP, Withdrawal, Legal, and Growth teamsLead collaborations efforts to establish predictability to enable scalabilityProcess Innovation & Automation: Proactively identify ways to contribute to the company’s future through strategic partnershipsLead practice service model innovation with focus on standardization and automationTeam Leadership & Development: Provide direction to PTS team members on how to navigate project roadblocksPartner with Program specialist in day-to-day activities related to contracting/rosteringGuide PTS team through complex contract eligibility issues Minimum Qualifications: Graduate of an accredited college or university in healthcare, health technology or information systems-related programs.Significant and relevant work experience in lieu of educational requirements may be accepted.6+ years of experience with relevant experienceProven ability to work effectively with cross-functional teamsExpertise in contract management and healthcare operationsAbility to work in a fast-paced environment and manage multiple prioritiesPreferred Qualifications: 2-3 years of management experience or mentorship Project management certification or demonstrated competencyExperience with ACO models and value-based care contractsHealthcare practice management experienceData analysis and process improvement skillsPhysical Requirements: Sitting for prolonged periods of time.Extensive use of computers and keyboard. Occasional walking and lifting may be required.Ability to travel 10-15% (team and company retreats)Who We Are:Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.What Does This Mean for You?At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:Flexible work schedules and the ability to work remotely are available for many rolesHealth, dental and vision insurance paid up to 80% for employees, dependents and domestic partnersRobust time-off plan (21 days of PTO in your first year)Two paid volunteer days and 11 paid holidays12 weeks paid parental leave for all new parentsSix weeks paid sabbatical after six years of serviceEducational Assistant Program and Clinical Employee Reim