Customer Engineer (Coordinator)

Role OverviewWe are at an important stage of company growth: scaling commercial momentum, increasing operating rigor, and building the foundation for long-term category leadership. This role offers the opportunity to grow and nurture key strategic accounts and directly contribute to Willow’s long-term growth strategy.What You Will DoHelp build and set up Digital Twins for our clients by working directly on live deployment projects, use your knowledge of building systems to help process and validate data, and work closely with teammates across different departments to help set up and support system integrations.Why It Might Be a FitOur ideal candidate is a self-starter with a demonstrated record of successfully coordinating complex, cross-functional projects to achieve desired outcomes. Previous experience working across subject matter areas where you may or may not be an expert will also be key to success.Requirements3+ years’ experience in MEP / building services engineering, Building Automation Services, or project/program coordinationMEP engineering background (mechanical, electrical and/or plumbing)Solid understanding of typical building technology systems3D modeling / BIM experienceComfortable using or learning AI tools like ClaudeStrong communication skillsStrong data analysis skillsPositive attitude, enthusiastic, flexible, energetic and highly motivatedOriginally posted on Himalayas