Business Systems Analyst

**Benefits:** * Competitive salary * Opportunity for advancement * Training \& development **Job Title:** Business Systems Analyst **Location:** Remote – USA **Let’s Create Our Future Together at The AES Group** The AES Group is a technology solutions company with over 20 years of experience delivering innovative digital transformation initiatives across cloud, data, AI, infrastructure, and emerging technologies. **Why Join Us?** We are hiring an experienced **Business Systems Analyst** to support a strategic Unified Communications transformation initiative. This role offers the opportunity to contribute to a large\-scale platform modernization effort, collaborate with cross\-functional technology teams, and influence solution design, requirements strategy, and successful implementation. **What You’ll Gain** * Opportunity to support a major Unified Communications platform transformation * Exposure to enterprise\-level systems, integrations, and architecture discussions * Collaborative environment with business, technical, development, and QA teams * Ability to influence requirements, solution design, and delivery outcomes * Hands\-on involvement in modern analysis, testing, and governance practices **Position Summary** We are seeking a skilled **Business Systems Analyst** to support the planning, analysis, documentation, and implementation of a new Unified Communications platform. The ideal candidate will translate business needs into clear system requirements, facilitate solution discussions, and ensure alignment across project teams throughout the delivery lifecycle. This role requires strong analytical thinking, excellent documentation skills, and the ability to work closely with business analysts, developers, testers, architects, and infrastructure teams. **Key Responsibilities** **Business Analysis \& Requirements Management** * Support the development of Statements of Work for system integration and platform implementation activities * Participate in requirements gathering sessions with business and technical stakeholders * Analyze business needs and translate them into detailed System Requirements Documents * Create process flows, system impact assessments, functional specifications, and documentation artifacts * Identify and document functional and non\-functional system requirements * Ensure requirements are clearly communicated to development and delivery teams **Solution Design \& Collaboration** * Identify stakeholders and collaborate with Information Systems teams to design effective solutions * Facilitate solution design sessions with developers, architects, analysts, and QA teams * Create screen layouts, wireframes, and user interface mockups to support development * Conduct peer reviews and incorporate feedback into requirements documentation * Support teams throughout the full solution lifecycle **Testing \& Quality Assurance** * Lead requirements walkthroughs with development and testing teams * Review te