Customer Service Agent (French/Italian/Spanish Speaking)
Keen
11d ago
0SupportSerbia, United Stateshimalayas
Italian-Speaking-Customer-Service-RepresentativeItalian-Speaking-Customer-Support-RepresentativeFrench-Speaking-Customer-Support-RepresentativeBilingual-Customer-Support-RepresentativeCustomer-Service-AgentEntry-level
Job Description
At Keen, we embed high-performing global team members directly into our clients' businesses. We partner with fast-growing U.S. and international companies across customer experience, marketing, and operations.Requirements2+ years of experience in customer support, customer success, or technical supportProven ability to support customers across multiple channels (email, chat, phone)Fluency in English + French + Italian + Spanish (as outlined above)Experience with tools such as Zendesk, Jira Service Management, or similar platformsComfortable working in structured, SLA-driven environmentsStrong problem-solving and communication skillsAbility to manage multiple conversations and priorities simultaneouslyFamiliarity with web applications, mobile apps, or digital productsReliable home office setup with stable high-speed internet and a quiet working environmentBenefitsFixed monthly contractor compensation depending on experienceConsistent full-time workload with long-term role stabilityFully remote work with a home internet stipendProfessional development budget and ongoing learning supportExposure to a fast-growing global client in the food tech spaceClear pathways for growth into senior CX, QA, or team leadership rolesOpportunity to expand into operations or technical support functions over timeCollaborative, global team environment with strong support and communicationOriginally posted on Himalayas
