VP, Patient Engagement & Recruitment

About Profound ResearchProfound Research partners with community physicians to offer clinical trials as a therapeutic option for their patients. We handle all infrastructure, regulatory compliance, and administrative operations so physicians can focus on patient care. Our model gives patients access to the newest therapies while maintaining the trusted patient-physician relationship. Our Mission:Improving lives by providing advanced therapeutic optionsOur Vision:Creating the absolute best patient-physician experience in clinical researchOur Values: Compassion:We prioritize the patient-physician relationship, ensuring every interaction is service-oriented and patient-centeredUrgency: We work hard and practice selflessness, acting swiftly and decisively to meet the needs of our patients, partners, and colleaguesSolution Orientation: We embrace challenges with a positive mindset, communicate directly, and identify and implement effective solutions with efficiencyExcellence: We insist on excellence, holding ourselves accountable and empowering each other to deliver best-in-class service while maintaining the highest ethical and scientific standardsWhy This Role ExistsPatients are at the center of everything Profound does, and patient recruitment is one of the most direct ways we deliver on our mission of expanding access to advanced therapeutic options. As we continue to grow, we are looking for a senior leader to own and scale our patient engagement and recruitment function across our national site network. This leader will shape the strategy, team, processes, and operating model that help connect the right patients to the right trials faster while preserving the personal, trusted experience that defines Profound. Today, most of our patient recruiters are embedded within site teams, with a smaller centralized team providing additional support. This role will help evolve how those models work together as we scale, bringing clinical research experience, strong people leadership, and creative problem solving to how we recruit, engage, and support patients. This is a hands-on builder role for someone who is energized by growth, comfortable with ambiguity, and excited to create a patient recruitment function that is both highly effective and deeply patient-centered. What You’ll OwnPatient Recruitment Strategy & Operating ModelOwn Profound’s patient engagement and recruitment strategy across sites, studies, and therapeutic areasLead the continued evolution of Profound’s recruitment operating model, including embedded, centralized, and hybrid support, to improve enrollment performance and patient experience as we scaleBuild scalable approaches to patient identification, outreach, engagement, pre-screening, scheduling, and retention in partnership with Clinical OperationsEstablish clear priorities, goals, and accountability structures for the patient recruitment functionTranslate organizational growth goals, study needs, and site realities into practical recruitment strategiesPartner with Clinical Operations, Commercial, Study Startup, Quality, Clinical Systems, Finance, and People to ensure recruitment strategies are aligned, compliant, and executableEnrollment Performance & Functional ExecutionOwn recruitment performance across the patient funnel, including lead quality, outreach effectiveness, pre-screening, scheduling, show rates, screening conversion, enrollment outcomes, and retention supportEstablish the KPIs, dashboards, reporting rhythms, and forecasting needed to create visibility into recruitment performanceUse data to identify trends, risks, opportunities, and resourcing needs across the functionLead study- and site-level recruitment planning for priority trials, ensuring the right strategies and resources are in place to support enrollment goalsBring structure and urgency to recruitment execution while maintaining flexibility for the needs of different studies, sites, and patient populationsPatient Engagement & ExperienceEnsure Profound’s recruitment practices reflect a compassionate, service-oriented, and patient-centered experienceStrengthen the patient journey from initial engagement through screening and enrollment in partnership with Clinical OperationsDevelop approaches that expand access to clinical research for diverse patient populations and support community-based recruitmentIdentify opportunities to improve patient communication, follow-up, and retention without creating unnecessary complexity for sites or patientsTeam Leadership & Function BuildingLead and develop Profound’s patient recruitment team, including embedded and centralized team membersBuild a high-performing culture rooted in accountability, urgency, collaboration, compassion, and continuous improvementClarify roles, responsibilities, performance expectations, and career pathways within the patient recruitment functionBuild the team structure, leadership capabilities, staffing plans, and ways of working needed to support continued