Population Health - Revenue Cycle Manager

**Population Health — Revenue Cycle Manager** Vigilance Health \| Remote \| Full\-Time **You've Done This Before. Now Do It at Scale.** You know what it takes to handle billing for a remote population health care management program. You've wrestled with interpreting code requirements, incomplete data, EHR idiosyncrasies, and unexpected payer denials. You've sat in rooms with billing managers, CFOs, and payers and spoken their language fluently. Now imagine doing that with the full backing of an organization whose entire mission is built around bringing needed population health services to our most vulnerable communities — and where your work directly impacts the patients we serve and the financial strength of our FQHC partners. That's what we're offering. **Who We Are** Vigilance Health partners with FQHCs, ACOs, IPAs, and payers to deliver Population Health and Care Management services that actually move the needle. We run Care Management, APCM, Remote Patient Monitoring (RPM), and Behavioral Health Integration (BHI) programs — and we measure success the way our partners do: quality metrics, patient engagement, and outcomes that show up in data. Our purpose is simple, and we mean it: **Change People's Lives — no matter their circumstances.** **The Role** As our Revenue Cycle Manager, you'll be the billing and financial engine behind our care management programs. This is a leadership role with real ownership — you'll build and coach the billing team, design and refine billing and document management workflows, and collaborate with our partners to maximize revenue capture. You'll be working closely with our partners, educating them on population health billing codes, determining insurance eligibility, and assessing payment and denial reports. When they ask why claims are being denied, you'll be the one with answers — and a plan. This role is remote, and you'll be leading a remote team, so your ability to build culture, accountability, and consistency across distance is critical. **What You'll Own** **Team Leadership** You'll recruit, onboard, coach, and develop a team of billing data entry and document management specialists. You set the standard for what great billing activities look like and hold the team to it — with support, not just expectations. **Billing** **Workflow Design** You'll build and continuously improve the billing workflows that drive revenue while minimizing burden on our partners. That means protocols that are practical, documented, and actually followed — not binders that collect dust. **Partner Collaboration** You'll be a trusted billing and financial voice for our partner sites — joining meetings, co\-managing escalations, and making sure the billing work we do is tightly aligned with what partners need to succeed with their payers and regulatory bodies. **What Good Looks Like in 12 Months** * **Increased Revenue Efficiency:** Faster, more accurate billing a