Liability Claims Specialist

Who we are: Through a partnership-based approach, Coterie helps insurance professionals unlock untapped revenue in the small commercial space. With an innovative quoting platform that delivers accurate pricing and bindable quotes in less than one minute, Coterie makes small business insurance effortless. We are on a mission to build and foster a world-class team to bring speed, simplicity, and service to commercial insurance. We value integrity, humility, passion, and intelligence. If you want to push yourself, promote social good, and reshape a $200B+ market, we’re excited to talk to you!What will the Liability Claims Specialist do? Coterie is evolving its claims experience, and we need an experienced Liability Claims Specialist. You’ll be working closely with our Claims Leadership Team, assisting internal and external stakeholders. If you are a go-getter who has passion for commercial property and casualty claims and want to change the insurance industry, we want to talk to you! Core Hours Needed: Monday-Friday 8:00am-5:00pm (in your US time zone) Develop and implement strategy to resolve Commercial Property and Casualty, General Liability, Property and Professional Liability claims of moderate level of severity and complexity, but may be required to handle volume Coordinate and collaborate with cross-functional Coterie team members on process, product, project, insurance, and other global enterprise initiatives Investigate claim and review the insureds' and claimants’ materials, documents, reports etc. Identify and assess coverage issues, draft coverage position letters, and retain coverage counsel, when necessary as well as review coverage counsel's opinion letters and analysis Develop and implement strategy relative to coverage issues which correlate with the overall strategy of matters entrusted to the handler's care Analyze coverage and damages for purposes of estimating, assessing and recommending reserves Maintain a diary of all claims, post reserves in a timely fashion, and expeditiously respond to claims inquiries from insured, counsel, underwriters, brokers, and senior management Negotiate resolution of claims Assist in the development, shaping, adherence to, and execution of best practices Maintain vendors list for field investigators, appraiser’s, experts, fraud investigators and CAT alerts. Maintain contact and oversight with the TPA claim staff Work with underwriting on appetite selection, form development. Identify and review of each jurisdiction's applicable statutes, rules, and case law Analyze, and direct initial risk transfer, subrogation/salvage action, additional insured issues, and contractual indemnity issues, to ensure equitable contribution across all claim stakeholders Retain counsel when necessary and direct counsel in accordance with resolution strategy Prepare and present written/oral reports to senior management setting forth all issues influencing evaluation and recommending reserves Travel to and from locations within the United States to attend mediations, trials, and other proceedings relevant to the resolution of the matter. Expected travel <5-10% What we are looking for Ability to work regular work the core hours of Monday-Friday 8:00am-5:00pm in your time zone. Additional off hours may be needed pending business needs. 5-7 years of work experience at an insurance company and/or insurance claims loss adjustment service provider resolving property and casualty claims. Considerable working knowledge of insurance industry and insurance claims operations particularly around commercial property and casualty claims, policy construction, ISO Commercial BOP forms. Proper adjuster licensing in all applicable states. Legal concepts and processes knowledge base Exceptional communication (written and verbal), influencing, evaluation, negotiating, listening, and interpersonal skills to effectively develop productive working relationships with internal/external peers and other professionals across organizational lines Strong time management and organizational skills Ability to take part in active strategic discussions Excellent collaboration skills, self-motivated and willing to take initiative Able to understand and synthesize day-to-day work within the team into trends, themes, successes and opportunities over periods of time Strong negotiation and persuasion abilities Exceptional interpersonal and client service skills Detail oriented and superior organizational skills Team player with the ability to collaborate with others Ability to work independently, with support, in a fast-paced, evolving environment Hands-on experience and strong aptitude with Microsoft Office What will make you stand out: College degree (preferred) Previous experience supporting a business through explosive growth Quality Assurance (QA), Continuous Process Improvement (CPI), User Experience (UX/UI), Design Thinking, Lean, Agile, Project Management (PM), and/or Product Ow