Account Manager (Remote)

Description: We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally, including over 100 of the Fortune 500\. Our nearly 2,000 employees and 1,000 Account Executives located in 40\+ sales offices across the United States are the reason HALO is \#1 in our $25B industry. HALO is looking for an **Account Manager** who will support in the growth existing client accounts within the European markets. This client facing and operationally driven position will require client relationship management, promotional industry knowledge, supplier relationship build, and knowledge of European brand guidelines to produce and distribute the best quality and custom promotional product to our clients. **\*\*\*Must be willing and able to work either Pacific, Mountain or Central time hours.\*\*\*** **Responsibilities** * Achieve each client's marketing objectives through branded merchandise solutions * Perform custom product research and sourcing, create presentations to present recommendations directly to the Account Executive and clients * Manage a portfolio project timelines, priorities, costs, and international logistical complexities with varying clients * Manage client expectations through professional and effective communication of project changes, order timelines and status updates to internal and external stakeholders * Produce accurate quoting for innovative, custom product ideas * Generate multiple sample iterations for custom product solutions for client presentation and approval * Manage compliance testing with internal and external testing agencies * Participate and manage client pop\-up events with a willingness to attend \& work them, if needed * Develop strong domestic/international vendor relationships for resourceful sourcing and quoting strategies, balancing the client’s and company’s business needs * Enter sales orders via the Company’s proprietary system * Maintain accurate and up\-to\-date records of quotes, orders and art proofs * Generate reports to track open orders and billing progress * Other duties based on business needs Requirements: * 3\+ years experience in a project management role * 5\+ years in sales support experience in the promotional product industry is a **MUST** * Knowledge of European product testing, compliance, rules and regulations for multiple custom product solutions * Highly proficient in Microsoft applications (Word, Excel, Outlook, etc.) especially in PowerPoint * Proficient in ERP systems i.e. NetSuite * Enjoy problem\-solving, and helping customers through ideation * Comfortable making judgment calls, and prioritizing workload * Professional and polished oral, written and interpersonal communication skills * Motivated by working in a goal\-oriented, deadline\-driven team with autonomy in how you work * Ability to deliver under deadlines with a high level of accuracy * Curio