FULLY REMOTE CSR JOB - LIVE CHAT ASSISTANT WANTED - TRAINING INCLUDED - USA ONLY

Headquarters: WEST VIRGINIA URL: http://wvstateu.edu As a Live Chat Operator, you will manage real-time online conversations via the school’s website and platforms, ensuring a warm, helpful, and professional digital presence. You'll play a vital role in providing accurate information, answering questions, and directing inquiries to the appropriate departments. This position requires strong written communication skills and a positive, team-oriented attitude. Responsibilities   Respond promptly and professionally to live chat messages on our website   Answer general questions about school programs, admissions, campus life, and events   Provide accurate information and direct complex inquiries to the appropriate departments   Maintain a friendly, helpful, and inclusive tone in all written communication   Log conversations and frequently asked questions for internal team use   Collaborate with the Communications and Admissions teams to stay updated on current events and messaging   Ensure a warm and professional digital presence during all interactions   Stay organized and manage multiple conversations simultaneously   Learn and adapt to new software tools as required To apply: https://weworkremotely.com/remote-jobs/wvsu-fully-remote-csr-job-live-chat-assistant-wanted-training-included-usa