Regional Risk Management Supervisor - Eastern Alliance

An exciting opportunity exists to join the ProAssurance family of companies! Our mission is powerful and simple: We protect others. Choosing a place to apply your talents is an important decision for anyone. You have plenty of options. Why choose ProAssurance?At ProAssurance, we sell a pledge, and that pledge is delivered by our team members. We are seeking individuals who value integrity, leadership, relationships, and enthusiasm—and want to build their career with a great company where they can be their authentic self and feel valued, recognized, and rewarded for their contributions. ProAssurance specializes in healthcare professional liability, products liability for medical technology and life sciences, legal professional liability, and workers' compensation insurance. We are an industry-leading specialty insurer, with job opportunities in much of the contiguous United States.This position supports our workers' compensation line of business, Eastern Alliance. For external candidates, our preference is to have the position based in one of the Mid-Atlantic states, and we can support a hybrid or remote work arrangement. The Supervisor will manage of team of 3-5 Risk Management Consultants. The primary responsibility of the Supervisor of Regional Risk Management position is to perform all the necessary duties to assist the Manager of Regional Risk Management to profitably and effectively manage the Risk Management operations of that region. This includes direct supervision, coaching, and support of team members to ensure all operational and financial goals are met while adhering to the Mission, Vision, Values and Philosophies for the Company and Risk Management department. The position also involves evaluating loss potential for current and prospective Workers’ Compensation insurance customers with respect to workplace Safety and Health and to support the promotion and development of the Risk Management Department. The position is responsible for recommending cost-effective, results-oriented consultative services to acquire and retain a positive customer base. The position works closely and develops relationships with clients, agents, claims, underwriting, and all other departments within Eastern Alliance Insurance Group, to retain a diverse and profitable book of business in support of our revenue and profitability objectives and overall business plan.What you'll do:35% - Execute supervisory functions for the Risk Management Unit, providing technical guidance and direction (team members and strategic partners) on risk management procedures, Company policies and standards. Directly oversees the daily operations of the assigned aspects of the Regional Risk Management team; provides guidance, support and growth opportunities for staff; establishes performance and development objectives for all direct reports; conducts account file and visit quality assessments, provides regular feedback and conducts annual performance evaluations; identifies staff developmental plans and opportunities for career pathing and growth.Participates in hiring of new staff and facilitates or conducts orientation for staff members; coordinates formal training programs; assigns staff to special projects and oversees workflow and workload of staff.15% - Develop and execute service plans to reduce policyholder loss exposure, improve Company profitability and aid in client retention by thoroughly evaluating a client’s facilities and needs; cultivate and develop high quality company-client working relationships by visiting and communicating with clients and agents on a regular and timely basis as necessitated by business needs and company guidelines.10% - Prescreen selected new business submissions, including site visits and inspections; communicate via verbal and written processes to Underwriting to aid in risk selection in a thorough, accurate and timely manner. Define and communicate client needs and expectations through the prescreen process.10% - Independently prioritize, execute and document risk management activities according to Company standards for an assigned book of business including review file and loss information, conduct hazard assessment surveys, communicate with team, organize service calls, prospect surveys, and agency visits. Independently manage the book of business and assigned programs by proactively monitoring results, communicating and developing working relationship with underwriting, claims, finance, and others as necessary. This can include work with Traditional, Inova® and Specialty Risk accounts according to established pre-screen and servicing guidelines. Independently support Risk Management, UW and Claims efforts in developing materials for, and presenting at, Stewardship and Point of Sale meetings.10% - Manage return-to-wellness initiatives by working collaboratively with agents, clients, claims, and underwriters to actively promote our ecovery® strategies; and ensure proper return to work guidelines a