Customer Solutions / Sales Specialist (Remote)

The Customer Solutions / Sales Specialist role is where hustle meets heart, and sales meets service. **About Einstein Moving Company** At Einstein Moving, we don’t just move boxes—we move people with a level of care, service, and professionalism that redefines the moving industry. We exist to make moving easy and fun (cause it usually sucks) by delivering a customer experience so remarkable it could be studied in business schools. Our goal? To set the gold standard for what customers should expect from a moving company—and have fun doing it. If that mission fires you up, you love working remotely, and you are looking for part time work between 9am and 2pm, we’d love to talk to you! **What You’ll Do:** As a Customer Solutions Specialist (aka, Sales Representative), you’ll be the first point of contact for our customers—setting the tone, solving problems, and closing deals with confidence and clarity. * Actively engage with customers via telephone or email to provide support within the SPEED framework and standard handling time (10 \- 12 minutes average) with warmth and professionalism. * Communicate with customers to identify and understand their service needs through mastery of our processes. * Dive deep into customer needs, offering tailored moving solutions backed by insight and empathy. * Deliver crystal\-clear and accurate moving estimates using our CRM and booking systems. * Closed at a 50%\+ conversion rate, contributing to personal and team monthly revenue goals. * Meet and exceed performance targets consistently. **Who You Are:** You’re more than a voice on the other end of the phone—you’re a listener, problem solver, and trusted advisor. * Proven sales experience with a strong track record of exceeding goals * Excellent communicator who builds trust quickly and naturally * Skilled multitasker who thrives in fast\-paced, high\-volume environments * Objection\-handler and active listener with grit and empathy * Driven by results and eager to grow * Tech\-savvy with experience using CRMs and phone systems **Schedule:** * 9:00 AM to 2:00 PM CST \| Monday through Friday **Compensation \& Perks:** * $20 to $25 / hour (DOE) * Quarterly performance bonuses * 100% remote (in Texas), with flexibility and support built into our culture **Sound Like a Fit?** If you're energized by our mission and values—and ready to help customers feel excited about their move—this is the perfect opportunity. Join a team that leads with kindness, closes with confidence, and supports one another like family. Apply today and help us make moving feel like magic!