Customer Service & Office Administration

Location: Remote (Arizona Time Zone)Working Hours: 10:00 AM - 6:00 PM (Arizona Time)Position Type: Full-TimeAbout the Role:We are seeking a motivated and organized individual to join our team as a Customer Service & Office Administrator. In this role, you will be responsible for providing exceptional customer service via phone, email, and WhatsApp, as well as assisting with various administrative tasks to support the smooth operation of the office.Key Responsibilities:Respond to customer inquiries via phone, email, and WhatsApp in a timely and professional mannerHandle customer service issues and provide effective solutionsAssist with administrative tasks including data entry, scheduling, and filingManage and maintain communications using QB (QuickBooks), Constant Contact, and basic Google and Microsoft programsEnsure all customer information is updated and accurate in our systemsCollaborate with team members to ensure efficient office operationsRequirementsQualifications:Previous experience in customer service or office administration preferredStrong communication skills (both verbal and written)Proficiency with QB (QuickBooks), Constant Contact, and basic Google and Microsoft Office programs (Word, Excel, etc.)Excellent organizational and multitasking abilitiesAbility to work independently and as part of a teamPositive attitude and strong problem-solving skillsOriginally posted on Himalayas