Product Design Lead

ABOUT APPLY DIGITALApply Digital is a global experience transformation partner. We drive AI-powered change and measurable impact across complex, multi-brand ecosystems. Leveraging expertise that spans across the customer experience lifecycle from strategy, design to engineering and beyond, we enable our clients to modernize their organizations and maximize value for their business and customers.Our 750+ team members have helped transform global companies like Kraft Heinz, NFL, Moderna, Lululemon, Dropbox, Atlassian, A+E Networks, and The Very Group. Apply Digital was founded in 2016 in Vancouver, Canada. In the past nine years, we have grown to ten cities across North America, South America, the UK, Europe, and India.At Apply Digital, we believe in the “One Team” approach, where we operate within a ‘pod’ structure. Each pod brings together senior leadership, subject matter experts, and cross-functional skill sets, all working within a common tech and delivery framework. This structure is underpinned by well-oiled scrum and sprint cadences, keeping teams in step to release often and retrospectives to ensure we progress toward the desired outcomes. Wherever we work in the world, we envision Apply Digital as a safe, empowered, respectful and fun community for people, every single day. Together, we work to embody our SHAPE (smart, humble, active, positive, and excellent) values and make Apply Digital a space for our team to connect, grow, and support each other to make a difference. Visit our Careers page to learn how we can unlock your potential.LOCATION:Apply Digital is hybrid/remote-friendly. The preferred candidate should be based in Latin America, preferably working in hours that align to PT (Pacific Timezone) or ET (Eastern Timezone). Candidates located in Santiago, Chile are able to work out of our Santiago office as remote/hybrid employees. Candidates located outside of Santiago, Chile will be fully remote employees.THE ROLE:As a Product Design Lead, you'll play a critical role in orchestrating complex design projects from start to finish while providing leadership and oversight to design teams. Reporting into the Experience team, you will be responsible for managing multiple client engagements and accounts, leading UX/Creative/Design System efforts, and ensuring high-quality design deliverables align with project objectives and client brand guidelines. You will help drive design innovation, mentor team members, and contribute to the growth of the design practice through thought leadership.RESPONSIBILITIESDesign Leadership & ExecutionLead and support design teams in creating high-quality screen designs and prototypes for multiple products and client engagementsEnsure final design deliverables meet Apply Digital's quality standards and align with client brand guidelinesLead conversations about design deliverables and their creation, implementation, and maintenanceCreate, edit, and follow brand, UX and design systems best practices without support, establishing frameworks for team consistencyClient & Account ManagementManage multiple client engagements and accounts simultaneouslyLead significant client-facing projects and meetings with autonomyDemonstrate ability to gain cooperation with peers and cross-functional teams to address issues and opportunitiesPresent design concepts and rationale to stakeholders and clients with clarity and confidenceTeam Development & MentorshipManage UX and design team members from a professional growth perspectiveProvide coaching, mentorship, and guidance to designers at various levelsConduct regular feedback sessions and support career development of team membersShare insights and expertise through thought leadership initiatives within the teamStrategic Contribution & InnovationCreate and execute tactical design plans for projects and multiple work streams that align with strategyContribute to the growth of the design practice through internal and external leadership contentLead design innovation initiatives while establishing creative thinking frameworksStay up-to-date with design trends, best practices, and emerging technologiesREQUIREMENTS6+ years of experience in UI/UX design, with demonstrated progression in leadership rolesStrong portfolio showcasing leadership of complex, multi-product design projectsExpert proficiency in Figma, Adobe Creative Suite, and other industry-standard design toolsDeep expertise in brand and design systems creation, implementation, and governanceProven ability to manage multiple client accounts and engagements simultaneouslyStrong leadership and mentorship capabilities with experience managing team membersExcellent communication and presentation skills for client-facing interactionsAbility to resolve complex design challenges in creative and effective waysExperience working in cross-functional teams and collaborating with developers, strategists, and product managersDemonstrated ability to exercise wide latitude in determining objectives an