Implementation Program Lead - Traceability & Responsible Sourcing

About InspectorioInspectorio is the leading AI-powered supply chain platform optimizing performance, building resilience, and providing intelligence across production chains for global brands, retailers, and their multi-tier suppliers.Our innovative platform seamlessly connects and digitizes supply chain processes to optimize decision-making, while providing real-time visibility and control over production chain operations.Today, Inspectorio is used by over 12,000 customers, including some of the largest brands and retailers in the worldAbout the roleAs global supply chains face increasing regulatory scrutiny, sustainability mandates, and rising expectations for transparency, the ability to implement and embed effective traceability and responsible sourcing programmes has become a strategic imperative for brands and retailers worldwide.Inspectorio is seeking an Implementation Program Lead - Traceability & Responsible Sourcing to join our Implementations & Solutions team. This is a senior individual contributor role for a domain expert who combines deep knowledge of global supply-chain traceability and responsible sourcing with the ability to guide enterprise customers through complex programme implementation and long-term adoptio. The ideal candidate brings hands-on experience running or advising on multi-tier traceability programmes, a strong understanding of the evolving global regulatory landscape, and the credibility to act as a trusted subject-matter expert for both customers and internal teams. This role operates across the full programme lifecycle — from implementation through to sustained adoption — and serves as a critical bridge between our customers' operational realities and Inspectorio's platform capabilities. What you'll doProgramme Implementation & AdoptionSupport customers in implementing Inspectorio's traceability and responsible sourcing solutions, ensuring alignment between platform capabilities and customers' business objectives and supply-chain realities.Guide customers through the operational and organisational changes required to successfully embed traceability and responsible sourcing programmes — from initial rollout through to sustained, long-term adoption.Identify and address adoption gaps by diagnosing root causes at the process, supplier, and programme-maturity level, and designing targeted interventions that drive measurable improvement.Develop and maintain customer-specific programme roadmaps that connect implementation milestones to tangible business and compliance outcomes.Subject-Matter Expertise & AdvisoryServe as the internal and external subject-matter expert on traceability and responsible sourcing — advising customers, Customer Success Managers, Solution Consultants, and Implementation PMs on domain-specific programme design, best practices, and emerging requirements.Act as a liaison between customers' supply-chain, compliance, and procurement teams and Inspectorio's internal functions, translating real-world operational complexity into actionable implementation and product guidance.Advise customers on the evolving global regulatory landscape — including deforestation regulations, supply-chain due diligence requirements, sector-specific certification standards, and responsible sourcing frameworks — and their implications for programme design and data requirements.Stay current on regulatory developments, industry standards, and market trends across key regions and commodities, ensuring Inspectorio and its customers are well-positioned to respond to new requirements as they emerge.Cross-Functional Collaboration & Internal LeverageWork closely with Customer Success, Solution Consulting, Implementation PMs, and the Centre of Excellence to ensure a cohesive customer experience and consistent programme outcomes across the implementation lifecycle.Partner with Customer Success Managers to translate programme maturity insights into strategic customer conversations, supporting QBR preparation and long-term account development.Maintain visibility into the pre-sales pipeline to surface emerging prospect demands, regulatory trends, and evolving customer expectations — informing how the broader team positions and scopes traceability engagements.Consolidate field insights from customer programmes and feed structured feedback into Product and CoE, helping shape solution evolution, workflow improvements, and adoption frameworks.Knowledge Development & EnablementBuild and maintain traceability and responsible sourcing playbooks, programme frameworks, and vertical-specific implementation guides for internal use across the Implementations & Solutions team.Enable Customer Success Managers and Solution Consultants with domain knowledge, equipping them to have more informed customer conversations and reducing dependency on this role for routine advisory.Contribute to Inspectorio's external positioning through thought leadership: industry working groups, white papers, webinars, and engagemen